Like many other reviewers, we were disappointed when we found out the LG Chocolate didn't have a speakerphone. Of all the fancy multimedia functions the phone had, it was surprising that such a basic feature wasn't included in the package. Well there is finally a firmware update that addresses this issue. You can now take your LG Chocolate to any Verizon store and ask for firmware update V04 to get the speakerphone feature added to the phone. If you feel a little more daring, you can also update the firmware yourself by following the instructions on this forum page. Good luck; tell us how it went in the TalkBack section!