Instagram is back after outage

Update: Instagram appears to be back up and running after being down for more than an hour.

Corinne Reichert Senior Editor
Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently writes news, analysis and features for CNET across the topics of electric vehicles, broadband networks, mobile devices, big tech, artificial intelligence, home technology and entertainment. In her spare time, she watches soccer games and F1 races, and goes to Disneyland as often as possible.
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Corinne Reichert

Instagram is down.

James Martin/CNET

Instagram looks to be back online after an outage hit the social media platform for more than an hour on Thursday afternoon.

Previously, checking it on the Instagram mobile app brought up a "couldn't refresh feed" message, while attempting to use the desktop website came up with a Facebook logo and a "Sorry, something went wrong" message. 


"Earlier today, a technical issue caused some people to have trouble accessing their Instagram accounts," an Instagram spokesperson said. "We are now fully recovered and apologize for the inconvenience."

Down Detector recorded more than 38,000 reports as of 3 p.m. PT, which jumped to almost 57,000 reports as of 3:40 p.m. Its live outage map showed the issue was reported globally, across North America, South America, Europe, Asia, Australia and New Zealand.

Instagram acknowledged the outage via Twitter at 3:41 p.m. PT, saying it was working to fix the issue.

During the outage, Instagram users flooded Twitter with memes, as hundreds used the #instagramdown hashtag.

"Instagrammers running towards Twitter to confirm #instagramdown!!" one tweet said.

Others complained they didn't know what to do with their time.

A lot of people used Twitter to check whether it was their Wi-Fi or Instagram itself that was the problem.

Unhappy users also complained of repetitive outages across Instagram.

First published at 3:10 p.m. PT on June 13.
Updated at 3:52 p.m. PT: adds Twitter post from Instagram.
Updated at 4:26 p.m. PT: Instagram is back up and running.