Hurricane Dorian: How Verizon, AT&T, T-Mobile, Sprint plan to help customers
US carriers are waiving fees as the hurricane draws near.
Shelby BrownEditor II
Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also oversees Tech Tips coverage. Before joining CNET, she covered app news for Download.com and served as a freelancer for Louisville.com.
She received the Renau Writing Scholarship in 2016 from the University of Louisville's communication department.
Verizon Wireless stores operated by Victra in Florida are offering free charging stations, free one-time water damage services and discounts on portable power supplies through Sept. 8, according to a statement released Tuesday.
"Floridians are in our thoughts as they get ready for Dorian to make landfall," John Granby, president of Verizon's Consumer Group South Area, said in the post. "We know that people have a lot of work to do in order to prepare for a major hurricane, and this is one small thing we can do to ensure they are able to connect worry-free before, during and after the storm."
"Customers rely on us, especially during major storms," Joe York, president of AT&T Southeast, said in the post last week. "That's why we practice readiness drills and simulations throughout the year and do all we can to have our networks prepared when severe weather strikes. At this point, we are actively working to position equipment and crews, and are ready to respond to support our customers if needed."
, like Sprint, will be providing updates for customers on its website. The carrier reminded its customers that if they have Magenta, T-Mobile One or Simple Choice plans, they'll always have unlimited talk, text and data. Customers on T-Mobile Metro have unlimited talk and text on all plans.
Dorian blew into the Bahamas as Category 5, the most powerful type of hurricane, on Monday. The storm claimed at least five lives, though that figure is expected to climb sharply. Late Tuesday morning, it was downgraded to a Category 2, according to CBS News. Over the weekend, weather authorities urged people wanting to capture pictures of the hurricane to abstain from going outside in Dorian's eye.
Dorian was originally tracking to hit Florida but has shifted to travel up the state's coast, parts of Georgia and the Carolinas for the week. Millions are evacuating or planning to do so.
You can find ways to prepare for the storm from your weather services or other resources. CNET also has a list of helpful tips for emergencies. Customers of the big four US wireless carriers and others can take part in Mobile Giving Foundation's text donation drive to help fund relief efforts.
Originally published Aug. 30. Update, Sept. 3: Adds background and news updates.
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