Fix for iPhone syncing problems

Fix for iPhone syncing problems

Ben Wilson

We previously reported on an issue where iTunes fails to properly synchronize contacts with the iPhone, hanging repeatedly at the "Syncing contacts" phase. We've now identified a potential fix for this issue, as it occurs under Mac OS X. Navigate to the directory: ~/Library/Application Support (this is the Library folder inside your user directory folder) and delete the following folders:

  • iSync
  • SyncServices

Note that according to Apple, deletion of the SyncServices folder can result in duplicate contacts in Address Book or appointments in iCal and data loss in Address Book or iCal. However, it's the only workaround that has proven successful for some users.

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