Jessica Dolcourt is a passionate content strategist and veteran leader of CNET coverage. As Senior Director of Content Operations, she leads a number of teams, including Thought Leadership, Speed Desk and How-To. Her CNET career began in 2006, testing desktop and mobile software for Download.com and CNET, including the first iPhone and Android apps and operating systems. She continued to review, report on and write a wide range of commentary and analysis on all things phones, with an emphasis on iPhone and Samsung. Jessica was one of the first people in the world to test, review and report on foldable phones and 5G wireless speeds.
Jessica led CNET's How-To section for tips and FAQs in 2019, guiding coverage of topics ranging from personal finance to phones and home. She holds an MA with Distinction from the University of Warwick (UK).
ExpertiseContent strategy, team leadership, audience engagement, iPhone, Samsung, Android, iOS, tips and FAQs.
"I have been having the iPhone for a very long time and I really want to switch for an Android phone. I know there's choices on different handsets on AT&T, and I narrowed it down on two phones: the HTC Inspire 4G and the LG Phoenix. I had experienced the Android OS but I'm also on a budget. I have big hands, I think, so the HTC Inspire 4G has a big screen, but I also want something compact and light, like the LG Phoenix. I saw the reviews for both phones, however, I'm still stuck on which phone I should get. What do you guys think? Does screen size matter?" --Jasper from California
"Why are lots of phones branded as world phones when throughout my extensive travels they rarely are? Just because a phone is unlocked and you can swap SIM cards does not mean it will work on another country's network." --Vernor, a U.S. sailor in Japan