Delayed Valentine's Day messages were sent on every network overnight
A maintenance update led to 168,149 previously undelivered messages getting sent.
Corinne ReichertSenior Writer
Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently writes news, analysis and features for CNET across the topics of electric vehicles, broadband networks, mobile devices, big tech, artificial intelligence, home technology and entertainment. In her spare time, she watches soccer games and F1 races, and goes to Disneyland as often as possible.
I've been covering technology and mobile for 12 years, first as a telecommunications reporter and assistant editor at ZDNet in Australia, then as CNET's West Coast head of breaking news, and now in the Thought Leadership team.
"I received texts from my mother last night at 1:14 and 1:39 AM CDT. They were from Valentines Day two years ago," another post said. "Her plan is Verizon (she didn't know her phone model) and mine is Sprint on an iPhone 8+."
The glitch was caused by a maintenance update for the messaging platforms used by multiple US carriers, according to a statement from Sprint. This "caused some customers to have older text messages resent to their devices."
"The issue was resolved not long after it occurred. We apologize for any confusion this may have caused," the Sprint spokesperson said.
T-Mobile said the issue was with a third-party vendor that has since been resolved, while Verizon claimed a text message service provider called Syniverse could be responsible for the glitch.
Syniverse confirmed that it was responsible, saying that during internal maintenance last night, 168,149 previously undelivered messages were sent.
"While the issue has been resolved, we are in the process of reviewing our internal procedures to ensure this does not happen again," said William Hurley, Syniverse's chief marketing and product officer.