Want CNET to notify you of price drops and the latest stories?
No, thank you Accept
X
Apple's Mixed Reality HeadsetRemote Working in ParadiseBest Mineral SunscreensBest Solar CompaniesSmart Plugs on SaleMeal Subscription vs. TakeoutBest Satellite Internet ProvidersCurrent Mortgage Rates
CNET logo Why You Can Trust CNET

Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. If you buy through our links, we may get a commission. Reviews ethics statement

BBM down again, 'no comment' from BlackBerry

BlackBerry Messenger appears to have fallen over once more, despite RIM's earlier statement that everything was working fine.

luke-westaway-edit.jpg
luke-westaway-edit.jpg
Luke Westaway Senior editor
Luke Westaway is a senior editor at CNET and writer/ presenter of Adventures in Tech, a thrilling gadget show produced in our London office. Luke's focus is on keeping you in the loop with a mix of video, features, expert opinion and analysis.
See full bio
Luke Westaway
2 min read
Advertiser Disclosure
Advertiser Disclosure
This advertising widget is powered by Navi and contains advertisements that Navi may be paid for in different ways. You will not be charged for engaging with this advertisement. While we strive to provide a wide range of offers, this advertising widget does not include information about every product or service that may be available to you. We make reasonable efforts to ensure that information in the featured advertisements is up to date, each advertiser featured in this widget is responsible for the accuracy and availability of its offer details. It is possible that your actual offer terms from an advertiser may be different than the offer terms in this advertising widget and the advertised offers may be subject to additional terms and conditions of the advertiser which will be presented to you prior to making a purchase. All information is presented without any warranty or guarantee to you.

It looks like we spoke too soon this morning when we reported BlackBerry Messenger was back online -- despite RIM saying everything was tickety-boo with its BlackBerry-to-BlackBerry messaging service, we've been hit with loads of comments on the site and on our Facebook page that say the service is still borked.

At about 11am yesterday, BlackBerry Messenger, email and Internet were knocked offline by dicky servers in RIM's Slough-based centre. The problems then spread across Europe, the Middle East and Africa. Ungood.

Some 20 hours later, RIM issued a statement that said, "The issue was resolved and services are operating normally," but that doesn't seem to be the case at all, leaving irate BlackBerry users fuming at their phones.

Comments on our site read, "Mine's stopped working again...", "LIES! My BBM is not working!" and, "Mine was working but it has now stopped, yet again... BlackBerrys = waste of money!"

Meanwhile on our Facebook wall comments suggest BBM is "Not working at all!" and, "Not working here again, came online this mornin' but now offline."

We've seen several people saying the service is online and "has been fine", which suggests to us that the outages are intermittent, or not be affecting everyone. It's certainly frustrating for BlackBerry owners though, who find their mobiles hobbled.

We've seen no comment on the matter from RIM, despite a deluge of complaints to its UK Facebook page. We've contacted the company to ask what's what, and we'll let you know if and when we hear back. In the meantime, let us know whether BBM is working for you in the comments section below, or on our Facebook page.