AT&T offers more mobile hotspot data to unlimited-plan users and waives activation fees

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Shelby Brown Editor II

Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also oversees Tech Tips coverage. Before joining CNET, she covered app news for Download.com and served as a freelancer for Louisville.com.

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She received the Renau Writing Scholarship in 2016 from the University of Louisville's communication department.

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Shelby Brown

March 30, 2020 11:59 a.m. PT

AT&T is waiving activation, upgrade and restocking fees for customers who buy a device online.

Angela Lang/CNET

AT&T is giving customers more ways to stay connected during thecoronavirus pandemic. The mobile carrier is automatically increasing mobile hotspot data by 15GB per month for each line on unlimited plans, which includes tethering allotment. This means Unlimited Elite plans will get 45GB a month of tethering per line, according to a release from AT&T on Monday.

In addition, if you purchase or upgrade a device online, AT&T is providing free express shipping and waiving activation, upgrade and restocking fees. In the release, the company encouraged users to handle bill payments, troubleshooting, upgrades and service requests through the MyAT&T portal.

Previously, AT&T, along with other mobile carriers, waived fees for users going over internet data caps. Verizon also added 15GB of high-speed data last week to help users stay connected during the pandemic.

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