is suspending its
grading process globally while it conducts a review. The move comes after a report last week in The Guardian said a team of contractors around the world listens to a random, small subset of the recordings Siri hears after people push its activation button or say "Hey Siri," to check the voice assistant's accuracy and response. Apple also said it plans to give users the option to opt out of Siri grading in the future.
"We are committed to delivering a great Siri experience while protecting user
," said an Apple spokesperson in a statement. "While we conduct a thorough review, we are suspending Siri grading globally. Additionally, as part of a future software update, users will have the ability to choose to participate in grading."
maker's attempts to improve Siri aren't much different from actions at Amazon and Google, which similarly ask reviewers to analyze some recordings made with their respective voice assistants. Each of the companies says it's a key way to help improve their systems.
The Siri recordings sometimes include private conversations such as discussions with doctors and sexual encounters, according to The Guardian. The recordings don't have identifiable information, Apple told the paper, and they're analyzed in secure facilities.