Apple turns off Group FaceTime after discovery of eavesdropping bug

The bug affects calls to iPhones and reportedly impacts calls to Macs, potentially turning any device into a hot mic.

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Claire Reilly was a video host, journalist and producer covering all things space, futurism, science and culture. Whether she's covering breaking news, explaining complex science topics or exploring the weirder sides of tech culture, Claire gets to the heart of why technology matters to everyone. She's been a regular commentator on broadcast news, and in her spare time, she's a cabaret enthusiast, Simpsons aficionado and closet country music lover. She originally hails from Sydney but now calls San Francisco home.
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Claire Reilly
3 min read
Facetime session on an iPhone with multiple participants.

Heads up, FaceTime users. There's a security issue, which Apple is addressing.


A newly discovered FaceTime bug could pose an eavesdropping problem, and Apple says it will have a fix out later this week.

The bug allows iPhone users to call another device via the FaceTime video chat service and hear audio on the other end before the recipient has answered the call. That is, it can turn any iPhone into a hot mic without the user's knowledge.

That represents a major security concern for Apple at a time of heightened sensitivity to cybersecurity threats. As it turns out, the news broke on Data Privacy Day.

Watch this: You should disable Apple FaceTime now

The bug was reported by 9to5Mac and confirmed independently by CNET. 9to5Mac also confirmed that it was able to replicate the bug when making a FaceTime call to a Mac. 

We were able to re-create the bug in the CNET offices during a regular FaceTime call. Here's how it happens: After starting a FaceTime session with an iPhone user, swipe up from the bottom of the screen to add another user to the call and add your own phone number. While the phone is still ringing, you'll be able to hear audio from the recipient's phone, even though that person hasn't accepted the call. 

The Verge noted that if the recipient rejects the call by pressing the power button, video will also be broadcast from that person's phone. CNET re-created this, getting a second or two of video from the recipient's phone before the call was disconnected.

What Apple's doing about it

In a statement to CNET on Monday, an Apple spokesperson said, "We're aware of this issue and we have identified a fix that will be released in a software update later this week." 

Later Monday, Apple's System Status page had been updated to show Group FaceTime as "temporarily unavailable." We weren't able to re-create the bug after this, which suggests the problem has been addressed until the software update can be released. 

Apple rolled out Group FaceTime to users in late October with its iOS 12.1 release. The feature lets up to 32 people participate in a video chat at the same time.

News of the vulnerability lit up Twitter. Technology writer Andy Baio, for one, tweeted to warn iPhone users. 

"I don't know about you, but I'm disabling FaceTime on my Mac and iPhone until this is resolved," he wrote. 

Engineering veteran Erica Baker also expressed alarm about the problem. 

"This bug is in MacOS as well, so pretty much every Mac laptop in every environment is a hot mic right now," she tweeted.

As 9to5Mac reporter Bejamin Mayo also noted, FaceTime calls to a Mac have the potential to ring (and therefore share audio) for much longer. 

First published at 6:10 p.m. PT.
Update, 6:44 p.m. PT: Adds comment from Apple.  
Update, 9:00 p.m. PT: Notes that Group FaceTime is temporarily unavailable.
Update, 10:20 p.m. PT: Adds background information.

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