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Lexmark X2470: snap-happy all-in-one

Behold the Lexmark X2470 all-in-one. It prints, scans, copies and, if we hadn't broken it, we reckon it might have been really rather good

Lexmark makes some fantastic printers. The P6350 offered good performance and was gentle on the pocket, and we developed a somewhat unnatural lust for the X350 -- such was quality of its prints.

So we were eager to see the X2470 -- Lexmark's latest budget all-in-one colour printer and scanner. One slight snag though -- we broke it within about 8 seconds of getting it out of the box.

It happened when we tried to install the print cartridge. The little plastic retainer clip snapped when we pulled instead of pushed (or tugged instead of shoved), but who were we to know -- the 84-page manual doesn't have a section that explains how to install the printer cartridge. WTF?

So, we're sitting here, staring blankly at an £60 printer which, if it worked, would be churning out black text at 17 A4 pages per minute (PPM), colour 100x150mm photos at up to 4800 dots per inch (dpi), or 36-bit colour copies from its integrated flatbed scanner.

We'll ask Lexmark for a new one and let you know if it's any good, and while we're at it, we'll ask them to improve their user manuals. -RR