Internet Crime Cost People More Than $6.9B in 2021, FBI Says

The FBI releases its annual Internet Crime Report, detailing the most prevalent cybercrimes in 2021.

David Anders Senior Writer
David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. David is from and currently resides in the Charlotte area with his wife, son and two cats.
Expertise Broadband providers | Home internet | Security Cameras
David Anders
2 min read
Cyber Attacks

Internet crime complaints were up 7% in 2021, according to the FBI. 

Bill Hinton

People lost more than $6.9 billion to internet crimes in 2021, a jump of more than $2 billion from 2020, according to the FBI's annual Internet Crime Report. The report, released Tuesday, contains "information about the most prevalent internet scams" reported to the federal law enforcement agency's Internet Crime Complaint Center.

A total of 847,376 internet crime complaints were filed in 2021, a 7% increase from 2020 but a staggering 81% jump from 2019, according to the FBI. The top three cybercrimes reported last year were phishing scams, non-payment/non-delivery and personal data breaches

Perhaps not surprisingly, much of the spike in internet crimes over the past two years can be attributed to the COVID-19 pandemic, which, as the FBI noted in its report, led to an increase in working from home and virtual meetings. In 2020, the FBI received more than 28,500 complaints of criminal internet activity specifically related to COVID-19, though there appears to be no tally of internet crimes related to COVID-19 detailed in the 2021 report.

While COVID-19 restrictions and mandates are easing throughout much of the country, criminal activity over the internet, especially in the form of phishing and data breaches -- which reached an all-time high in 2021 -- may continue to rise. Crimes in the form of scams and support fraud could become more prevalent in the world of cryptocurrency, which was responsible for some 32,400 complaints in 2021. Other common internet crimes to be on the lookout for include romantic scams, tech support fraud and ransomware. Here's what to do if you think you've been targeted by an internet scam.  

The FBI didn't immediately respond to a request for additional comment. For more information about reported crimes and how you can stay vigilant against rising criminal activity on the internet, check out the full FBI Internet Crime Report