Apple acknowledged Wednesday that some MacBook owners are having trouble with the company's latest butterfly keyboard but said most aren't.
"We are aware that a small number of users are having issues with their third generation butterfly keyboard and for that we are sorry," an Apple spokesperson said in an email. "The vast majority of Mac notebook customers are having a positive experience."
Earlier Wednesday, The Wall Street Journal published a playful interactive column about the issue. Visitors to the news site could read the piece (or at least try to) complete with the sort of problems users of the keyboard have said they've encountered: dropped R's, dropped or doubled E's, doubled T's. Or readers could toggle various switches to make the problems go away, rendering the column far more legible.
Last May, Apple was hit with two lawsuits over allegedon MacBooks and MacBook Pros. Though the keys were designed to keep out dust and other debris, particles occasionally did get inside and , according to the second suit.
Apple said on Wednesday that any customers with issues should contact AppleCare.