Adobe InDesign: Problems on Intel-based Macs (#2)

Adobe InDesign: Problems on Intel-based Macs (#2)

CNET staff
2 min read

We continue to report on a series of issues affecting Adobe InDesign CS2 when running under Rosetta on Intel-based Macs. Adobe CS2 applications are notoriously problematic under Rosetta, and Adobe does not offer technical support for PowerPC applications running on Intel-based Macs.

The most common problems are as follows:

  • Crashes or unexpected quits (especially when opening documents)
  • Inability to import/open documents
  • Failure to respond to keyboard commands


Remove plug-ins Look inside the following folder:

  • /Applications/Adobe InDesign/Plug-ins/

and remove any third-party items, or all the items if you choose. Quit then re-launch Adobe InDesign CS2 and check for persistence of the issue(s). If you find relief, add the plug-ins back one-by-one, or in sets, quitting and re-launching InDesign each time to check for problems. In this manner, you can identify the culprit plug-in.

Plug-ins can also disabled and deleted from within InDesign, by selecting "Configure Plug-ins" menubar item under the "InDesign" menu.

In particular, users have fingered Rorohiko's Lightning Brain plug-ins (ImpositionCompanion, Color2Gray, TextExporer, etc.) as problematic, being the cause of some unexpected quits.

View in "Fast" mode In some cases, it appears that the complexity of the currently active document can be a factor in InDesign stability. As such, some users have found that switching the display preference can obviate a handful of crash types.

You can adjust the InDesign Display Preferences by going to the InDesign menu and selecting "Preferences" then "Display Performance." Next, click the Adjust View Settings drop down menu and select "Fast". This will make all placed graphics gray boxes, rather than displaying the actual graphic.

MacFixIt reader James writes:

"The problem for me appears to be related to how 'complicated' the document is. If it has a high-resolution image placed in the document or several small .eps files, InDesign tends to crash upon opening of the document, or at best when you try to scroll or somehow refresh the screen.

"The partial solution appears to be to set your document display preferences to 'fast.' This cures my computer of the InDesign crash problem. Unfortunately, this makes it virtually impossible to view a document in a way that allows you to freely design a page, since you can't see the placed graphics (a gray box is all you get)."

Re-install You may need to re-install InDesign CS2 from its original media -- especially if you performed a system migration from a PowerPC-based Mac to an Intel-based Mac. In order to do this, manually remove InDesign per Adobe's instructions, then re-install from the original disc and download the appropriate updates.

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