Saying goodbye isn't always easy. Ofcom helps you avoid an awkward phone call with new rules for networks.
In certain areas of the UK, you can't make a 90-second call without interruption, new figures show.
Engineer hasn't turned up? Here's £30.
Ofcom is going to Europe to order BT to split off Openreach, which runs the UK's infrastructure.
UK telecoms watchdog Ofcom issues its biggest ever fine after Vodafone took customers' money and failed to credit their accounts.
The fine highlights a problem with the way the mobile industry deals with complaints.
Hutchison is said to be sizing up a move for O2, in a purchase that could follow hot on the heels of BT's acquisition of EE.
Call quality in rural areas is still disappointing, according to the latest research from UK telecoms watchdog Ofcom.
The UK's 9pm television watershed is 50 years old, but it's not so easy to keep children safe in our connected world.
Watchdogs have ordered BT Openreach, which runs the UK's phone and Internet infrastructure, to install new lines and fix problems faster.
"We promise the monthly price you pay will stay the same for the period of your contract term," the big red network says.
The UK leads Europe superfast broadband, according to new figures, but experts argue not enough of us know about our speedy options.