Uber drivers catch a lot of grief, but a particularly good one can make all the difference. Later this week, Uber will release a new feature that lets you compliment your driver on a trip well done.
Although you already rate your driver on a scale of 1 to 5, the new compliments feature will let you choose a preselected appraisal -- or write your own -- and add it on to their review. Drivers can collect compliments like badges and revisit them if they need a pick-me-up.
The company hopes that its new feature will give its riders an extra way to thank their drivers without giving them a monetary tip -- and generating a little goodwill won't hurt Uber's image. Unlike competitor Lyft, which does let riders tip, Uber's fare doesn't expect, or even allow for, an extra charge.