X

Polestar 2 is getting a total recall in Europe and China for random shutdowns

The cars refuse to restart afterward, necessitating a tow.

Polestar 2

This is not a situation where a bricked Polestar 2 would be good.

Tim Stevens/Roadshow

second model and its first all-electric vehicle, the Polestar 2, is a very cool car that offers an enjoyable driving experience for what is arguably a fairly reasonable price. That driving experience, however, hasn't necessarily been the case for everyone.

Some owners have reported an issue in which the car will suddenly shut off and be unable to be restarted. It's not entirely clear yet what is causing this issue. Still, it's serious enough that the Swedish-Chinese company is recalling all 2,200 Polestar 2s currently in customers' hands in Europe and China, according to a report on Friday by Swedish publication Dager Industri.

"We issued a voluntary safety recall for Polestar 2 after we investigated, verified and developed a solution for an issue reported by a small number of customers," said a Polestar representative, in a statement. "A fault in the logic of the Battery Energy Control Module requires a manual software update to be rectified. A total of 2,189 potentially affected registered customer vehicles in Europe and China are being recalled. No North American vehicles are impacted."

experienced a similar issue with the early in its life, and the problem stemmed from the 12-volt battery. In Tesla's case, simply replacing the battery would get the car up and running again, but there's no telling if that's going to do the trick here. However, based on Polestar's response, it sounds like maybe not. According to a report from InsideEVs, not all of the 2s are showing 12-volt issues. Further, some owners get warnings from their vehicle before it shuts down, while others don't.

2021 Polestar 2 EV stays fresh in the rain

See all photos
Watch this: All-electric Polestar 2 brings Swedish class to the EV market
Kyle Hyatt Former news and features editor
Kyle Hyatt (he/him/his) hails originally from the Pacific Northwest, but has long called Los Angeles home. He's had a lifelong obsession with cars and motorcycles (both old and new).
Kyle Hyatt
Kyle Hyatt (he/him/his) hails originally from the Pacific Northwest, but has long called Los Angeles home. He's had a lifelong obsession with cars and motorcycles (both old and new).

Article updated on October 2, 2020 at 2:22 PM PDT

Our Experts

Written by 
Kyle Hyatt
CNET staff -- not advertisers, partners or business interests -- determine how we review the products and services we cover. If you buy through our links, we may get paid. Reviews ethics statement
Kyle Hyatt Former news and features editor
Kyle Hyatt (he/him/his) hails originally from the Pacific Northwest, but has long called Los Angeles home. He's had a lifelong obsession with cars and motorcycles (both old and new).
Why You Can Trust CNET
174175176177178179180+
Experts Interviewed
030405060708091011121314+
Companies Reviewed
108109110111112113+
Products Reviewed

We thoroughly evaluate each company and product we review and ensure our stories meet our high editorial standards.