Genesis and Kia dominate J.D. Power Initial Quality Study again in 2019

The Porsche 911 takes individual honors as the top overall model in the study.

Andrew Krok Reviews Editor / Cars
Cars are Andrew's jam, as is strawberry. After spending years as a regular ol' car fanatic, he started working his way through the echelons of the automotive industry, starting out as social-media director of a small European-focused garage outside of Chicago. From there, he moved to the editorial side, penning several written features in Total 911 Magazine before becoming a full-time auto writer, first for a local Chicago outlet and then for CNET Cars.
Andrew Krok
2 min read
2019 Genesis G70 Sport AWD
Enlarge Image
2019 Genesis G70 Sport AWD

Genesis builds some darn fine cars, and buyers are clearly paying attention to that.

Antuan Goodwin/Roadshow

J.D. Power's Initial Quality Study takes an annual look at new cars and polls owners about issues with their vehicles within the first 90 days of ownership, covering all parts of the ownership experience. Last year, Korea's three marques -- , and Kia -- landed in the top three slots of the study, and this year, things don't appear all that different.

Genesis has come out on top in the 2019 Initial Quality Study (IQS), J.D. Power announced on Wednesday. Its ranking of 63 problems per 100 vehicles (PP100) is the best of any automaker, but Kia and Hyundai were hot on its heels with scores of 70 PP100 and 71 PP100, respectively. The next-best automakers were (83), (84), Chevrolet (85) and Nissan (86). The industry average was 93 problems per 100 vehicles.

The gap between Korean and other automakers continues to widen, comparing this data with last year's, which J.D. Power partially attributes to improvements in infotainment and electronics, areas that can be frustrating for many new owners. On the whole, infotainment problems appear to be decreasing, according to J.D. Power, while advanced driver-assist systems are growing increasingly complex, subjecting cars to great scrutiny from owners.

Enlarge Image

Here are the automaker-level breakdowns for this year's IQS.

J.D. Power

New cars appear to receive greater complaints, likely because they pack more newfangled technology than carryover models do. According to J.D. Power, vehicles launched in 2019 had an average rating of 103 problems per 100 vehicles, the best it's ever been, but it's still above carryover models' average score of 91.

Domestic automakers hover around the industry average, but Ford, Lincoln, Chevrolet, Dodge and all beat the mean score of 93. European brands, on the other hand, are all below the industry average. Land Rover and are at the bottom of the barrel, with scores of 123 and 130, respectively. Credit where it's due, though: Both automakers have improved their scores since last year.

What's interesting is that, despite Porsche's below-average score of 96 as a brand, the took home the honor of being the least problematic vehicle across the industry (by J.D. Power's metrics, at least), with a score of 58 problems per 100 vehicles. The IQS also breaks its scores down by vehicle segments, and Hyundai took home six model-level awards, more than any other automaker. picks up five awards, while BMW is right behind it with three. You can take a look at all the individual winners in the gallery below.

The cars with the best initial quality in 2019, according to J.D. Power

See all photos