Audi released its Roadside Assistance app, which lets car owners send requests to Audi's 24-7 vehicle assistance electronic service.
The new app is available for iPhone, Android, and some BlackBerry smartphones, and should speed service requests when drivers need it the most. The app saves time by automatically sending the stored vehicle identification number and personal contact data, and also passes along the phone's GPS location to the assistance operator. Although the application doesn't appear to send any diagnostic data, drivers can submit a request for help with general services, such as a lock-out or a flat tire, and a roadside assistance operator will call at a scheduled time to confirm that the service has been completed.
But getting stranded on the side of the road is probably when you most want to speak with a live operator. For that reason, Audi included call buttons on each screen that connect you directly to Allstate Roadside Assistance. The app also offers a few additional tools, such as searching for the nearest Audi dealership and letting you store pictures and video in the event of an accident. Audi Roadside Assistance services are free for the first four years.
BMW and Mini have also recently released dedicated roadside assistance apps that offer the same features and a few more, including stolen vehicle recovery help. GM released apps for all brands that include a roadside assistance feature.