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Verizon Wireless Fivespot review: Verizon Wireless Fivespot

Verizon Wireless Fivespot

Dong Ngo SF Labs Manager, Editor / Reviews
CNET editor Dong Ngo has been involved with technology since 2000, starting with testing gadgets and writing code for CNET Labs' benchmarks. He now manages CNET San Francisco Labs, reviews 3D printers, networking/storage devices, and also writes about other topics from online security to new gadgets and how technology impacts the life of people around the world.
Dong Ngo
6 min read

The Verizon Wireless Fivespot global-ready 3G mobile hot spot is about the size of the company's tiny MiFi 2200 , just noticeably thicker. It also offers a similar service: a Wi-Fi hot spot for up to five devices at a time. However, the Fivespot is much superior to the MiFi 2200, as it supports both 3G and CDMA networks, allowing it to work almost anywhere in the world.

7.5

Verizon Wireless Fivespot

The Good

The Verizon Wireless Fivespot global-ready 3G mobile hot spot offers instant Internet access virtually anywhere in the U.S. and in more than 200 countries around the world. The device is tiny and has decent battery life.

The Bad

The Verizon Wireless Fivespot comes with limited and expensive data plans. It supports a maximum of only five Wi-Fi devices at a time and doesn't support 4G.

The Bottom Line

If you travel a lot, both internationally and domestically, and can afford the data plan, the Verizon Wireless Fivespot global-ready 3G mobile hot spot is a great device for mobile Internet access.

Other than that, both come with the same domestic data plan. The Fivespot is also offered with international data plans that start at $129.99 per month for 5GB of data within the U.S. or 100MB outside.

As a mobile router, the Fivespot worked well in our tests and proved to be an excellent product for mobile Internet access. Unfortunately, like the MiFi 2200, it doesn't support the much faster 4G standard.

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Business users who travel a lot will find that the Fivespot is a great product to bring along. For most users, the hefty price of the data plans might reduce the appeal of the convenience it offers.

Data plans

Domestic monthly plans

  •    • $39.99 monthly access for 250MB monthly allowance and $0.10/MB overage
  •    • $59.99 monthly access for 5GB monthly allowance and $0.05/MB overage

Domestic prepaid plans

  •    •  $15 for 100MB (one day of use)
  •    • $30 for 300MB (one week of use)
  •    • $50 for 1GB (30 days of use)
  •    • $80 for 5GB (30 days of use)

International plans

  •    • $129.99 monthly access (5GB allowance for the United States and Canada, $0.05/MB overage), 100MB allowance in select countries ($0.005/KB after allowance)
  •    • $219.99 monthly access (5GB allowance for the United States and Canada, $0.05/MB overage), 200MB allowance in select countries ($0.005/KB after allowance)
  •    • GlobalAccess Pay Per Use for occasional use must be purchased with a $59.99 Mobile Broadband service plan in the United States. The Pay Per Use rate is $0.002/KB in Canada, $0.005/KB in Mexico, and $0.02/KB in more than 200 other destinations.

Design and ease of use
The Fivespot is tiny, about the size of 10 credit cards stacked together, and weighs just 2.82 ounces. It can fit easily into your pocket. On top it has a circle of LED lights showing the status of the Wi-Fi connection, the battery life, the power, and the connection to the Internet. On one side, there's a power button; in order to turn the device on or off, you have to hold the button for a few seconds, so it can't be turned off accidentally.

The battery LED changes colors, indicating how much battery power is left: solid green means the battery has an ample amount of juice, flashing green means it's being charged, red means the battery is low, and flashing red means it's about to die.

On the bottom, the device has one standard Mini-USB port that accommodates the included wall charger and USB cable. The Fivespot comes with several different wall plug adapters, so you can charge it no matter where you are in the world. You can also charge the Fivespot with your computer, using the included standard Mini-USB cable.

Like the MiFi 2200, the Fivespot also works as a modem when connected to a computer directly. The first time you plug it into a computer, you'll be prompted to install the VZAccess Manager software, which can be skipped. The device still works as a hot spot when it's being charged, as long as you don't install or run the VZAccess software. When used as a modem, it works only with the computer it's plugged into but also allows you to send and receive text messages.

The Fivespot ships with a small user manual, but you probably won't need to use it at all. On the back, there's a sticker that shows the default wireless network name (SSID) and a default encryption key.

If you don't like the default SSID and encryption key--we didn't, because they are too long to remember--you can change them by logging into the device's Web interface. By default, this can be done by pointing a connected computer's browser to 192.168.0.1. The default log-in information is "admin" for both the username and password. The Web interface also allows you to access the router's other features.

If you want to restore the Fivespot back to the default settings, just press and release the power button 10 times within 15 seconds. That will reverse all the changes you've made to the Fivespot's settings.

Features
Despite the tiny size, the Fivespot has many features you'll find in full-size routers. Apart from basic settings, such as changing the SSID and encryption key, the Web interface also offers port forwarding, which is an advanced feature that allows you to set up special Internet applications such as an FTP server, an HTTP server, or a remote desktop connection. It also offers customization for Firewall and other advanced features. The Web interface itself was well organized and responsive.

For security, the Fivespot supports WEP, WPA, and WPA 2 encryption methods. It also gives the option to filter wireless clients via their MAC address. This is convenient when using handheld devices, such as VoIP phones, where you don't want to have to fiddle with typing in the encryption key.

Like the MiFi 2200, in the U.S. the Fivespot uses Verizon's national EV-DO network to connect to the Internet. When used outside of the U.S., it can also link to GSM-based networks. Verizon says it has partnered with carriers in more than 200 countries, allowing the Fivespot to also operate in those countries. For other countries, or in case you want to use a local carrier's data plan, you can just change the SIM card. The SIM's slot is behind the battery, which is also replaceable.

Performance
The Verizon Wireless Fivespot has the same Wi-Fi specs as the MiFi 2200. It supports up to five concurrent Wi-Fi devices and operates in the legacy 802.11g standard, which caps at 54Mbps.

Obviously, we'd like to see the device support more clients at a time and use the faster Wireless-N specs, but considering its size and the fact that the cellular data connection is much slower than 54Mbps, we found what it has to offer adequate.

In our testing, the Fivespot's range is limited to around 30 feet, which is short compared with any regular wireless router, but again, this is not a surprise considering the device's tiny size.

The Fivespot did comparatively well in our throughput test, scoring 6.7Mbps when transferring data between wireless clients, compared with the MiFi 2200's speed of 4.8Mbps. Note, however, that this number is nowhere close to that of regular 802.11g wireless routers, which average at around 20Mbps.

We didn't get a chance to test the Fivespot anywhere outside California. However, we did try it out in different cities around the state--in the San Francisco Bay Area, the Sacramento area, and the Los Angeles area--and the data signal was consistently good.

The Internet connection speed varied depending on the location, but we got around 1,300Kbps for download and around 700Kbps for upload, which was fast enough for general Internet usage, including some light YouTube streaming. We noticed that the latency was always rather high (around 200ms), which might hinder your online gaming.

The Fivespot has decent battery life. When used constantly it offers around 4 hours of usage. However, if you don't use it constantly, the little router would go into sleep mode after about 10 minutes of being idle. In this case you can instantly wake it up by pressing the power button once. This helps save the battery life and in our real-world experience, we could get about two days out of one charge with light usage. Of course, you can always plug it into a computer, and the battery's life would no longer be an issue.

Service and support
The Fivespot comes with a one-year warranty for the hardware. It also comes with the same support that Verizon offers for cell phones: 24-7 technical phone support and a section dedicated to the Fivespot on the Verizon Web site to help you get it started and troubleshoot problems.

7.5

Verizon Wireless Fivespot

Score Breakdown

Setup 9Features 7Performance 7Support 6