Toshiba Portege X20W-D review: A subtle, stealthy 2-in-1 for getting work done anywhere

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MSRP: $1,399.99

The Good The Toshiba Portege X20W-D is a stylish business ultraportable 2-in-1 that's small enough and light enough to easily use as an everyday-carry laptop and tablet. Battery life and performance are solid for office tasks, presentations and light photo editing. Its USB Type-C port is combined with Thunderbolt 3 for expansion and fast data transfers. Both a fingerprint reader and IR camera for Windows Hello login. Toshiba includes an excellent Wacom pen and an HDMI-to-USB-C adapter.

The Bad The keyboard is a bit cramped and shallow and the touchpad is relatively small, too. It has just two ports and no SD card slot. No storage on the laptop for the included stylus.

The Bottom Line The featherlight, flexible Portege X20W-D shows Toshiba hasn't lost its touch when it comes to business laptops, delivering a solid 2-in-1 that's ready for long flights, boardroom presentations and coffee shop brainstorms.

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8.0 Overall
  • Design 8
  • Features 8
  • Performance 8
  • Battery 8

Toshiba gave all its attention to making business PCs after getting out of the shrinking consumer PC market in 2016. If the company's premium Portege X20W-D is an indication of where it's headed, the singular focus might pay off.  

The ultraportable 2-in-1 starts at $999, AU$2,145 or £1,399 in the UK and is available in several preassembled configurations. Or you can, at least in the US, configure one yourself to create a laptop like our review system, which hit $2,099. A better option, though, might be the similarly configured Signature Edition available through Microsoft for $1,500

Regardless of what processor, memory and storage you go with though, all the base features and components are the same and result in an excellent, if slightly buttoned-up, tablet/laptop hybrid. And while it's aimed at business users, students might want to consider it, too, for its slim body and 2.4-pound weight (1.1 kg) as well as the included Wacom-powered TruPen active stylus.

Toshiba Portege X20W-D

The Portege X20W's dual-hinge design lets it smoothly switch from a laptop to a tablet.   

Sarah Tew/CNET

The screen doesn't separate from the keyboard like the Dell Latitude 12 5000 Series 2-in-1's or the Microsoft Surface Pro's, but instead folds back like on a Lenovo X1 Yoga. This style of two-in-one can be a little awkward to use in tablet mode, but that's not the case here thanks to its light weight and not-too-big 12.5-inch 1,920x1,080-pixel display. 

Built with Gorilla Glass for extra durability, the screen has an antiglare coating that actually works and, combined with the 350-nit brightness, you won't struggle so much to see this screen outdoors. 

Toshiba Portege X20W-D

Price as reviewed $2,099
Display size/resolution 12-inch, 1,920x1,280 touch display
PC CPU 2.8GHz Intel Core i7-7600U
PC memory 16GB DDR3 SDRAM 1,600MHz
Graphics 128MB (dedicated) Intel HD Graphics 620
Storage 256GB M.2 PCIe SSD
Networking 802.11ac wireless, Bluetooth 4.2
Operating system Windows 10 Pro (64-bit)

You can, of course, use your fingers to navigate the touchscreen, but Toshiba includes its TruPen stylus with 2,048 levels of pressure sensitivity. Developed with help from industry leader Wacom, the pen has minimal lag that's probably still too much for a professional artist, but for rough sketches and scribbles during a brainstorming session or adding notes in the margins of a presentation it's plenty fast. The biggest downside: There's no place to store the pen. 

While I like the screen and pen, I'm less a fan of the keyboard. There's not a lot of travel due in part to the shallow body, but the keys feel mushy as well and everything feels tiny and cramped. 

The touchpad is on the small side, too, but at least it's responsive and the palm rejection worked very well. Plus, there's a fingerprint reader embedded in the top left corner for logging in with Windows Hello. (Toshiba also includes an IR camera above the display next to its 720p webcam if you'd rather use facial recognition to log in.)

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