Why You Can Trust CNET Telstra hiptop 2 review: Telstra hiptop 2
With consumer-friendly mobile email, instant messaging, SMS and even Web browsing, and a deal that gives you almost unlimited data for $1 per day, Telstra's hiptop 2 looks set to become BlackBerry for teens and twentysomethings -- it could even topple an iPod as the hottest thing under the Christmas tree this year.
Design
Telstra's hiptop 2 (aka Danger hiptop2) is identical in all but name to the Sidekick communicator that's become an iconic teenage accessory in the US (Sidekick is the exclusive brand of US and European carrier T-Mobile).
Telstra hiptop 2
The Good
The Bad
The Bottom Line
At first glance the hiptop 2 looks like a rather dated handheld gaming console. The elongated form measures 133 by 66 by 23 millimetres -- about the same size as a first-gen 3G videophone, although at 185 grams it's considerably lighter.
The face of this off-beige brickette is dominated by a 3-inch screen, although only 2.6 inches of that is available for the 240 x 160 pixel, 65K colour display.
Large buttons dot each corner of the case, with a four-way directional-pad navigator centred between the left side buttons and a scroll wheel at the opposite end. Four more controls sit under the rubberised bumper strap wrapped around the middle of the chassis.
It's when you pivot the display up and around with a canny tilt-and-swivel movement, revealing the QWERTY keypad beneath, that the ooohs and aaahs of your friends begin and everything about the hiptop 2 slips into place.
"Clunky" becomes "funky". The buttons fall naturally under your thumbs and fingertips, and after a few minutes of delightful discovery (our test unit was supplied without a manual, but we really didn't need one) almost everything about the hiptop 2 proves to be intuitive.
The corner buttons are labelled with icons to access the simple pull-down menu (it also acts as an accelerator for keyboard shortcuts), accept or cancel an operation or return to the "home" screen.
That page scrolls through the hiptop 2's various functions, but as an "always on" device it also displays status messages and alerts for background applications, such as the arrival of new e-mail or IM messages or when new IM friends log on.
The keyboard proved far more usable than we expected. The rubberised keys themselves may be small but their slightly elliptical shape, decent separation, positive travel and bounce-back easily made this one of the best keyboards of its type that we've ever used -- and with more than a decade of PDA-style devices having passed through our hands, that's saying something.
The keyboard could be frustrating for beefier blokes with supersized hands, but it's almost perfect for dainty teenage female fingers or even their polished fingernails.
When held between your hands it's a snap to tap out messages with both thumbs, although you can see why every conceivable SMS abbreviation would be used to minimise errors and boost typing speed.
The keyboard served well for two fingers when the hiptop 2 was sitting flat on a cafe table, but this means craning your neck down to see the screen as it has no vertical tilt adjustment.
Our earlier comments about the hiptop 2's dated appearance stem from the fact that this model was released in the US some two years ago and in July this year was superceded by the stylishly souped-up hiptop 3.
But no-one in Australia is going to buy the hiptop 2 for its looks -- rather, for the fact that the hiptop 2 makes them looks cool, thanks to its surprisingly full roster of features.
Features
The hiptop 2 runs a proprietary OS based on the mobile-optimised Java J2ME platform, with a GSM mobile phone transceiver (not, as you may have expected, Telstra's shiny Next G network) bringing the wireless element to the table.
Most of the bundled applications centre on communications. The MSN Messenger client looks and works pretty much like its desktop cousin, although there's no facility for sending or receiving files.
A natty e-mail client is preset to your personal @hiptop.com.au address but also supports three additional mail accounts. These range from ISP-style POP3 mailboxes to ready-rolled configurations for Big Pond and Yahoo! Mail. If that's not enough, you can also use the bundled micro-browser to check Web-based mail services or just surf through all of your favourite sites.
On the more conventional phone side of the fence the hiptop 2 sports separate apps for text and multimedia messaging.
The remaining run-of-the-mill PDA apps include an address book, calendar, to-do list and note jotter, while a photo gallery stores and manages shots taken with the inbuilt digital camera -- just don't expect megapixel magic from this rudimentary VGA snapper. Despite the flash, it underwhelms in anything but clear (and not too sunny) daylight.
There's also no facility to install extra software beyond what's available through the hiptop 2's own online catalogue where a score of applets, games and ringtones sell for anywhere from $4 to $12, although there are a few notable freebies, such as a Yahoo Messenger client.
PC connectivity and synchronisation with Microsoft Outlook is via the hiptop 2's mini-USB port, although you'll need to fork out $11 for the required Intellisync software through the Telstra hiptop 2 desktop Web interface. The Web site also lets you access your hiptop 2 photos, calendar, address book, notes, e-mail and to-do list.
Performance
We were prepared for the natural limitations of a pint-sized PDA, but the hiptop 2 punches well above its weight. For example, while the GSM network was long ago written off by road warriors and most casual notebook users, a device like the hiptop 2 simply doesn't need the high packet speed (and equally high pricing) of Next G or even 3G.
The 60kbps throughput of the GPRS-enhanced GSM system is more than sufficient for online chat, text messaging and basic email. And in GSM's favour is exceptionally wide coverage, solid signal soak and that the long-established network can easily carry Telstra's $30/month all-you-can-eat data deal.
This flat pricing is a cornerstone of the hiptop 2's appeal as a "carry-anywhere communicator". It can also be used as a plain vanilla mobile phone -- the battery is rated to a modest 4.5 hours talk time and 60 hours on standby -- but the $30 plan doesn't include voice (or SMS/MMS messages to overseas numbers).
You can partner the hiptop 2 to a competitive voice plan, but we expect most buyers will keep their compact fashion phone for chit-chat and use their hiptop 2 for just about everything else.
The mobile e-mail works a treat and handles attachments with aplomb. Images, text files, Word documents and even PDFs are all rendered directly into the body of the message as well as retained in their "attached" state for forwarding to regular PC users. But be warned: with only 48MB of total system memory and no slot for an expansion card, you'll need to be vigilant in weeding attachments out of your inbox.
Expect mixed results from the Web browser, depending on the complexity of the sites you visit. All Web traffic is routed through a Telstra-hosted gateway which as much as possible renders sites into a hiptop 2-friendly format. We found that sites specifically designed for mobile and PDA use, especially WAP sites, came through clean and fast.
The best thing is that the hiptop 2's native multitasking and always-on status means you can effortlessly flick between Web sites, e-mails and IM chat sessions without having to close any one application.