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T-Mobile MyTouch Q (LG) review: T-Mobile MyTouch Q (LG)

T-Mobile MyTouch Q (LG)

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Brian Bennett
bb-ces
Brian Bennett Former Senior writer

Brian Bennett is a former senior writer for the home and outdoor section at CNET.

7 min read

Do you need a solid Android smartphone but don't want to spend a lot of cash up front? If so, then the T-Mobile MyTouch Q could be the device that you're seeking. Owners of aging BlackBerrys in need of a change also should take a closer look at this $79.99 handset that boasts a sliding QWERTY keyboard plus swift 4G data.

SMS Audio Sync by 50 (white)
6.3

T-Mobile MyTouch Q (LG)

The Good

The <b>T-Mobile MyTouch Q</b> offers a satisfying physical keyboard and a fast 4G data connection for people on a budget.

The Bad

With a sluggish single-core CPU, a pokey 5-megapixel camera, and a low-res display, the MyTouch Q won't impress either gadget hounds or shutterbugs looking to replace their point-and-shoot cameras. Also, the phone is loaded to the gills with bloatware and it suffers from a blah user interface.

The Bottom Line

If you absolutely crave a physical keyboard and swift 4G data for less, you'll find plenty to like about T-Mobile's MyTouch Q. More selective smartphone shoppers, however, will want to look elsewhere.

Design
If you're familiar with the MyTouch Q's predecessor, the MyTouch 4G Slide, you won't find many surprises here. Also a QWERTY slider, the MyTouch Q's look and feel are very similar and it's practically the same size. Measuring 4.7 inches tall by 2.5 inches wide and 0.5 inch thick, the MyTouch Q is not small or trim by modern definitions. And tipping the scales at 5.6 ounces, the phone isn't light either. Compared with much thinner smartphones like the Samsung Galaxy S II for T-Mobile, the MyTouch Q is plump and portly. Still, I found its softly curved edges comfortable to hold, and the gray soft-touch back coating provides a sure grip and repels grease and prints.

Eschewing the large 4.3-inch or even 4.5-inch panels gracing many of today's modern Android handsets, the MyTouch Q relies on a smaller 3.5-inch LCD screen. Immediately, I noticed how fuzzily the low-resolution screen (480x320 pixels) rendered details in app icons, photos, and especially text. Contrast wasn't great either, with the black background of the Android app tray, for instance, appearing grayer than it should. Viewing angles also were disappointing and tilting the device in any direction off axis quickly killed image quality.

Below the screen are illuminated capacitive buttons for typical Android controls including Menu, Home, and Back. Instead of the Search key, though, there is the Genius button, represented by a circular "G" logo. Long-pressing this key, a staple of T-Mobile MyTouch devices, fires up the phone's voice command capabilities. You can tell the MyTouch Q to do simple tasks like "Send text message to John Smith, running late," or "Find the nearest espresso."

The MyTouch even can be commanded by voice to launch specific applications or play favorite music, which is handy if the phone is buried deep in a pocket or bag. In my experience, the feature worked as advertised. That said, don't be fooled into thinking this is as powerful or intelligent as the Siri assistant on the iPhone 4S. While I could dictate a pretty lengthy text message, if I paused midstream the device assumed I was done and wouldn't check whether I had more to add, which is something Siri does.

But why waste time with voice commands for messaging when you could use the MyTouch Q's standout feature, its full QWERTY keyboard? Though there are only four rows of keys instead of the complete five rows boasted by other devices such as the eagerly anticipated Motorola Droid 4, the Q's main input method is usable. I was able to bang out messages relatively accurately and quickly despite the cramped layout and minimal spacing.

On the whole it's a good effort, though I have to complain that the spacebar is small, the keys are hard, and the keyboard itself flexes alarmingly. Fortunately, the keys are backlit and there is a wealth of dedicated buttons for common punctuation marks, as well as buttons for @, .com, and "Text," and a smiley-face button for emoticons. Alternatively, if you just want to use the virtual keyboard, the MyTouch Q features Swype switched on by default while the stock Android entry method can be selected.


The T-Mobile MyTouch Q's QWERTY keyboard is a rarity in an Android phone these days.

Phone controls and ports are kept to a minimum, with the only physical buttons being two tiny volume keys on the left side and a power key on the top edge. Also on top sit the MyTouch Q's 3.5mm headphone jack and Micro-USB port. The back houses a 5-megapixel camera, LED flash, and large speaker. Under the flimsy battery cover is a microSD card slot populated by a 2GB card, which can be reached without removing the battery. The same, though, can't be said for the standard-size SIM card slot.

Features
Running the Android 2.3.4 Gingerbread OS, the MyTouch doesn't offer Google's latest version, Ice Cream Sandwich (version 4.0), but honestly neither do most current handsets, let alone most basic Android handsets. All the essential and powerful Android capabilities are here, such as Gmail, Google Maps, and access to the over 500,000 apps, not to mention movies and books, available for download from the Android Market. The phone can handle personal and corporate e-mail accounts and the usual text-messaging tasks. You tackle multimedia primarily through the simple onboard music and video software.

The design of the shortcut bar at the bottom of the screen has been tweaked. In addition to the usual icons for phone, text messaging, and browser, there's also one for e-mail. Frankly, it makes for a cluttered feel and I don't much care for the icons' cartoon look either.

It's also distracting how all the phone's seven home screens are clogged with either T-Mobile bloatware or massive widgets. I suppose that's both the appeal and the weakness of Android, since you can remove and customize icons at will. Speaking of apps, there are a fair number of useful titles preloaded, including Google Books, Slacker Radio for streaming Internet radio, Google navigation for free turn-by-turn GPS guidance, and a basic version of TeleNav (the premium version costs $2.99 per month).

SmartShare enables the MyTouch Q to link to DLNA-enabled computers and stream video or music files across Wi-Fi networks. The phone also can make calls over Wi-Fi, if you have better luck accessing a wireless router than a T-Mobile signal. Be advised, though, that the feature still counts against your voice plan minutes. Another service, T-Mobile TV, streams a collection of live channels such as Disney and Fox News, to name a few, but costs an extra $9.99 per month.

Equipped with a decent camera, the MyTouch Q takes pictures of acceptable if not arresting quality. Details in my test shots weren't as crisp as I would have liked, but in the phone's defense, color was accurate and pleasing. Typically for a smartphone camera, low-light performance was lacking, with plenty of image noise in dark regions. Perhaps the biggest weakness of the MyTouch Q's camera is its slow shot-to-shot time, which in my experience is a few seconds. This has a real impact when trying to capture wildly moving subjects, like my kids, for instance.

There are a few fancy camera modes to choose, such as Panorama and Continuous Shot, plus manual ISO settings. Avid video chatters are out of luck, however, because the MyTouch Q lacks a front-facing camera.


Details were not extremely crisp but colors were accurate in the MyTouch Q's test images.


The MyTouch Q's sluggish camera made it tricky to capture shots of fast-moving subjects.


Image quality in strong sunlight proved no challenge for the MyTouch Q's camera.

Movies I captured with the MyTouch Q's 720p HD camera were satisfying with smooth and clear playback even on a larger desktop monitor screen. The phone's microphone did an admirable job of picking up audio, too.

Performance
I tested the MyTouch Q on T-Mobile's network in New York. The phone's call quality proved to be one of its major strengths. Callers described my voice as sounding warm and lifelike, not digital or robotic at all. Of course, if they listened carefully they could tell that I was calling from a mobile phone. On my end, voices came through the earpiece with plenty of volume, forcing me to turn down the audio a few levels sometimes. Voices coming in via the MyTouch Q's speakerphone also had plenty of impact, though at the loudest setting the audio tended to become distorted.

Running on a single-core 1GHz Qualcomm processor, the MyTouch Q definitely feels sluggish, creakily churning through menus and mulling over apps that would fire up in a flash on more robust devices. Forcing the MyTouch to power through the Linpack benchmark confirmed my suspicions. The handset managed a score of just 36.9 (single-thread), while for example the high-octane Motorola Droid Razr Maxx (1.2GHz dual-core processor) sped through with a score of 51.5. The Maxx's lead widened further on the multithread portion of the test, where it notched 65.5 compared with the MyTouch Q's 32.7.

A quad-band GSM device (850/900/1,800/1,900MHz), the MyTouch Q is also capable of connecting to T-Mobile's fast 4G HSPA+ data network. At an ideal location in Manhattan, I measured an average download speed of 7.6Mbps while uploads averaged just over 2Mbps, which is pretty quick. In Queens, New York, I clocked mixed but still nimble data performance (4.4Mbps down, 2.7Mbps up).

Powered by a 1,500mAh battery, T-Mobile rates the MyTouch Q's talk time at up to 3.3 hours with almost 12 days of standby time. Informally, I was able to run a video stored on the phone's SD card for over 6 hours in airplane mode before the handset called it quits. Additionally, I consistently made it through a full work day without needing an AC outlet.

T-Mobile MyTouch Q call quality sample Listen now:

Conclusion
The T-Mobile MyTouch Q's low $79.99 price is hard to pass up even for veteran Android fanatics. With an underpowered single-core processor, slow camera, and low-resolution screen, this is not the next Android superphone. Still, the handset's decent keyboard and speedy 4G data may tempt many T-Mobile subscribers seeking a deal, especially if moving from an older BlackBerry or lowly feature phone.

SMS Audio Sync by 50 (white)
6.3

T-Mobile MyTouch Q (LG)

Score Breakdown

Design 7Features 6Performance 6
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