On the usability side, we make sure to spend some time moving each refrigerator's shelves around. Many are a pain to get in and out, but the Food Showcase shelves, which simply sit flat atop grooves in the refrigerator walls, are a complete cinch to move around. Of course, you don't get very many of those grooves, which severely limits the customizability of the interior.
Another shelf concern has to do with spills. Most fridges these days -- especially ones in this price range -- offer some from of spill-proof design element that promises to contain spills to the shelves on which they occur. Not the Food Showcase Fridge, though. Each shelf is a flat panel of glass with no raised edges on the sides, meaning that there's nothing to stop a spill on the top shelf from dripping down below.
Perhaps worse is that spilled liquid tends to get trapped between the shelf and the groove holding it up, like that bubble in the GIF posted above. That makes it even harder to clean things up -- presuming you notice the problem in the first place.
Inside of the Food Showcase refrigerator is 28.5 cubic feet of storage space, 18.4 of which are dedicated to the fridge. That's a very good number -- by comparison, the largest non-counter-depth side-by-side from GE offers 17.5 cu. ft. in the fridge. With Kenmore, the most you'll find is about 16.5 cu. ft., the same as what you'll find from Whirlpool's biggest side-by-side. Even LG's "ultra-capacity" side-by-side clocks in with under 17 cu. ft. It's worth mentioning, though, that all of those models cost significantly less than the Food Showcase fridge.
To test fridge capacity out, we start by loading each model with a standardized set of groceries, everything from soda and beer to bologna and string cheese. The Food Showcase fridge had no trouble here, easily accommodating everything with plenty of room leftover.
The next thing we look at is just how much leftover room there is, and to do that, we break out our stress test items -- six of the biggest, bulkiest things we could realistically imagine someone wanting to store in their fridge. There's a cake platter with a tall lid, a full-size party platter, a lemonade pitcher, a casserole dish, a roasting pan and an extra-large pizza box.
The first step is try squeezing each one in individually without moving any of the groceries around or rearranging the shelves to optimize storage space. The extra-wide, extra-large pizza box was an obvious no-go (I'll be utterly shocked if we ever fit that thing into a side-by-side fridge), and I wasn't able to fit the party platter, roasting pan, or cake tray in either. Only the pitcher and the casserole dish made it in, although I was able to fit both in at once.
Next, we repeat the process, but this time, we're allowed to move groceries around and reconfigure the shelf layout. After cramming as many groceries into the shelves as I could, I freed up enough space in the fridge to make room for everything except the pizza box, even when I tried putting them all in at the same time. That's a great result for a side-by-side, and not too surprising, given that the Food Showcase is about as big a side-by-side as you'll find.
On the freezer side, things are a bit more cramped, which is par for the course with a side-by-side. You'll have plenty of room for TV dinners and bags of frozen veggies, but bulkier items like frozen pizzas will be more of a squeeze.
I was able to fit a relatively small one onto the shelf if I placed it diagonally, but I wasn't able to fit a larger-sized pie in without taking a shelf out altogether. Like the fridge, there simply aren't enough grooves to give you the sort of wiggle room you might want, and none of shelves slide inward or fold up and out of the way.
Samsung was likely wise to release a model with door-in-a-door functionality. The similar "Door-in-Door" feature from LG was a big hit for the brand, enough so that it now offers several models in a variety of styles that all offer it. You can't blame Samsung for wanting a piece of the action.
To the brand's credit, its spin on in-door accessibility is a supremely stylish one, but it's much less impressive once you open the fridge up and start using it. There's plenty of storage space, but relatively few features to help you take advantage of it. The performance is also too inconsistent -- solid in the freezer and in the main compartment of the refrigerator, but too warm in the drawers and in those in-door shelves. $3,000 is a lot to spend on a side-by-side, even one that looks as good as the Food Showcase does, and at that price, I think you deserve more.