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Plantronics goes business casual with new Voyager 3200 Series headset

Plantronics has injected some business-class features into its more fashionably designed mono Bluetooth headset.

David Carnoy Executive Editor / Reviews
Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio products, including headphones and speakers. He's also an e-reader and e-publishing expert as well as the author of the novels Knife Music, The Big Exit and Lucidity. All the titles are available as Kindle, iBooks, Nook e-books and audiobooks.
Expertise Mobile accessories and portable audio, including headphones, earbuds and speakers Credentials
  • Maggie Award for Best Regularly Featured Web Column/Consumer
David Carnoy
2 min read

Plantronics' new Voyager 3200 Series ($100) mono Bluetooth headset may not look all that new to people who are familiar with the company's slightly more expensive Voyager Edge headset, but it does have some feature upgrades that make it more of a business-class product.

The biggest addition is something Plantronics calls triple-mic noise-canceling technology. "The precision-tuned, triple-mic design with enhanced digital signal processors (DSPs) separates your speech from background noise, delivering clear voice quality to you and your listener," the company says, touting the feature.

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The other major change from the Voyager Edge is the design of the included charging case, which delivers up to 10 extra hours of talk time (the headset set itself delivers up to 6 hours of talk time when fully charged). The new-look case has a strap on it that allows you to hang from a belt loop or a strap on your bag.

Plantronics Voyager 3200 Series
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Plantronics Voyager 3200 Series

The new charging case.

Sarah Tew/CNET

I've been playing around with an early sample of the 3200 Series and have been generally impressed with both its ergonomics and performance. I'm still a fan of the wrap-around-the-ear Voyager 5200 Series, which costs about the same, but the 3200 Series will appeal to people who are looking for a headset that has a little more discreet look to it and is easy to pop in and out of your ear. 

Plantronics says the Voyager 3200 Series will include different bundle options as well as a step-up UC version that will cost $220 when it arrives in late July. The Voyager 3200 UC includes a Bluetooth USB audio processor to connect to a Mac, PC, tablet or smartphone for unified communications applications.

Plantronics Voyager 3200 Series
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Plantronics Voyager 3200 Series

The Voyager 3200 Series looks like the Voyager Edge but has been upgraded with new features.

Sarah Tew/CNET

Here are the Voyager 3200 Series key features, according to Plantronics:

  • Dynamic mute alert senses and immediately alerts you when you begin to speak while muted.
  • Smart sensors answer or transfer calls when you put on the headset. Also, when wearing the headset, you can say "answer" or "ignore" to manage incoming calls. (Full smart sensor capabilities can be enabled via the Plantronics Hub for mobile or desktop use.)
  • Voice alerts announce caller names, connection status and talk time level.
  • Up to 98 feet/30 meters of wireless range from supported Class 1 Bluetooth devices.
  • NFC pairing with NFC‐enabled devices.
  • Activate Siri, Google Now or Cortana with a touch of a button.
  • Wideband‐ready for PC telephony and HD Voice with compatible devices.
  • Voyager 3200 headsets work with Plantronics Hub for Windows, Mac, iOS and Android. The software app allows you to locate a lost headset, change languages, personalize settings, alerts and more.
  • Available in diamond black, buff white and carbon gray colors.