We found that Windows Mobile ran smoothly on the Pro and using the touchscreen and keypad alongside the shortcut keys, was really enjoyable -- everything working as you'd expect it to. Of course, Windows Mobile is more fiddly to use than the Palm OS but Palm has done a good job at simplifying some of the processes.
HSDPA and Wi-Fi make the Pro a Web-friendly device and we didn't encounter any problems trying to connect to the Internet, nor did we have any problems while using the GPS to figure out our location. There's even a handy button on the side for quickly turning Wi-Fi on. Should you need to, you can also hook the Pro up to your laptop and use it as a modem, but make sure to check with your network first to ask about any additional data charges.
The Pro's 2-megapixel camera takes relatively good pictures in daylight but we would have liked to have seen a higher resolution camera and even more importantly a flash so that shots in low light came out better. We would also have liked to have seen a more finger-friendly music player or music hardware keys to go along with the headphone jack, making it a more media-friendly device.
Battery life is quoted at 5 hours talk time and up to 250 hours standby time. We found that with moderate use we got over two days from the battery, but this figure obviously decreased depending on how often we used features such as HSDPA and GPS.
This is without a doubt Palm's most complete phone to date and it handles itself well. While it doesn't feature a fancy 3D interface, the combination of hardware keys and touchscreen produces an enjoyable Windows Mobile experience. It doesn't have the finesse of the or the allure of the iPhone 3G but it is a serious phone that provides the kind of support you'd need in the business world.
Edited by Marian Smith