In terms of phone functionality, the ZN5 scores reasonably well. Motorola has improved its menu system so it'll be less confusing for users who are moving over from Nokia or Sony Ericsson handsets. The call quality is also first rate. Unlike most phones this one has a full-size 3.5mm jack so you can listen to music from the onboard MP3 player or FM tuner via your own headphones -- without the need for an adaptor. Another neat trick is that the phone can output video via this jack when used with the supplied AV lead. Battery life is also good at a mammoth 9 hours and 30 minutes of talk time.
When the Motorola designers were handing out good looks, the ZN5 must have been hiding at the back of the queue, as it's one of the least attractive handsets the company has produced in quite some time. The sliding lens cover is also a disaster zone. It's so flimsy and plasticky that it feels like it's going to fall off at any time. Compared to the lens covers on Cyber-shot handsets, it's fairly shoddy.
And although the phone manages to pack in Wi-Fi and Bluetooth, you won't find any mention of 3G support in its spec list. With even many bargain basement pay-as-you-go phones coming with 3G, it seems like Motorola has had a moment of madness leaving it off the ZN5.
Tradition dictates that those after a phone with an above-average camera should automatically look at Sony Ericsson's Cyber-shot range. While it's true that the camera on the ZN5 is indeed a match for those handsets, the unfortunate truth is that the phone part of the device is a let-down, with its lack of 3G support its biggest failing.
Edited by Marian Smith