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Motorola M500 Digital Audio Player (5GB) review: Motorola M500 Digital Audio Player (5GB)

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The Good Original design; awesome battery life; clean sound; decent menu layout; compatible with Audible and DRM-protected WMA; some extras such as FM tuner and recorder; bookmarking.

The Bad Small screen; horrible joystick interface; annoying rubber USB cover; no color options other than chartreuse; occasional software glitches.

The Bottom Line We can live with the 5GB M500's color scheme, but the impotent Thumbstick we can do without.

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6.0 Overall
  • Design 4
  • Features 6
  • Performance 8

Motorola M500 Digital Audio Player (5GB)

Motorola entered the MP3-player market in late 2004 with its exercise-friendly, flash-based M25. Now, the company known for cell phones ups the ante with its 5GB Motorola M500 ($230). Featuring a unique, minimalist body design and a Rio user interface, the M500 adds to the growing subcategory of compact midcapacity players. While the MP3/WMA player includes an FM tuner and Audible compatibility, its true selling point is its amazing battery life. Unfortunately, a poorly designed joystick makes for some rough interface navigation.

Editor's note: We have changed the rating in this review to reflect recent changes in our rating scale. Click here to find out more. If you're in the market for a chartreuse-colored MP3 player, look no further than the Motorola M500. The smooth, silver-and-yellowish-green plastic body measures 2.5 by 3.3 by 0.7 inches, weighs 4 ounces, and is designed to be used in Landscape orientation. It's a modern and playful design that's a tad heavier and thicker than an iPod Mini. Either you like its looks or you don't.

The 1.25-inch, backlit LCD is one of the smallest we've seen on a microdrive-based player; in comparison, the iPod Mini has a 1.7-inch screen. But with the decent backlighting (which fades out) and a well-organized interface, it's not really an issue. Still, there's room for a larger, easier-to-read display.

To the right of the LCD is a five-way joystick (dubbed the Thumbstick) that works well in four of five directions. The joystick, along with the embedded Rio software interface, makes diving in and out of menu choices and controlling the player a real breeze. Unfortunately, the joystick's fifth direction--pushing straight down to act as a Select button--registers only about 25 percent of the time, so you're constantly activating the wrong function. There are several menu items that require a downward push of the joystick, and it's completely frustrating when something as simple as a controller doesn't work. For those of us here at CNET, the M500's lame joystick is a deal buster. It's a real shame, too, given the M500's light but solid feature set and its awesome battery life.

Speaking of batteries, the one in the M500 is removable. Pressing the lone button on the left spine unlocks the back cover that hides the lithium-ion battery. The only other physical highlights are dedicated volume buttons, a hold switch, and a USB port, which is guarded by an attached rubber cover that does not easily stay closed, let alone sit flush with the player.

The M500 ships with a clear plastic belt clip, a hand strap, standard earbud headphones, a wall wart-style power adapter that plugs into the M500's USB port (the player can be charged via USB, too), a software CD, and an iTips Smart Connector. Bonus: the player comes preloaded with 20 Billboard Hot Tracks.

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