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Linksys XAC1900 Smart Dual-Band Modem Router review: This modem-router looks premium, but doesn't deliver

With performance issues and a laggy UI we'd recommend other modem-routers ahead of the Linksys XAC1900.

Craig Simms Special to CNET News
Craig was sucked into the endless vortex of tech at an early age, only to be spat back out babbling things like "phase-locked-loop crystal oscillators!". Mostly this receives a pat on the head from the listener, followed closely by a question about what laptop they should buy.
Craig Simms
4 min read

Just like Belkin's AC1750DB, the Linksys XAC1900 is split into two components, the router and the power brick with integrated modem. While the choice to split out the modem made Belkin's power brick large, it has somehow made the Linksys gargantuan, requiring a separate figure-eight power cable to be plugged into it to avoid weight and clearance issues. The power brick is around one third the volume of the router, which borders on the absurd.

6.7

Linksys XAC1900 Smart Dual-Band Modem Router

The Good

The Linksys XAC1900 has comparatively good USB storage performance, individual traffic lights on each Ethernet port, and is wall-mountable.

The Bad

The wireless performance and feature set is uninspiring for the price, and the web UI is laggy.

The Bottom Line

While a future firmware update could address most of the problems, for now there are better options out there.

At a hefty AU$349 in Australia and £199 in the UK, the XAC1900 has a heck of a lot to prove, given the feature-laden competition from the likes of Asus and AVM.

Read more: Wi-Fi 6: Better, faster internet is coming this year -- here's everything you need to know  

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linksysxac1900-2.jpg
Dave Cheng/CNET

Design and ease of use

Dressed in mostly matte black, the XAC1900 is one of the more traditional-looking routers I've seen lately, even down to being wall-mountable. It only has the Linksys blinking logo on the front for status lights, which does limit severely what the box can tell you at a glance when something goes wrong. However, unlike every other AC1750/1900 modem-router I've seen recently, the XAC1900 also has individual traffic and link lights above each gigabit Ethernet port on the rear, a serious boon.

Linksys' web interface has two levels of login -- local and online using its My Smart Wi-Fi feature. The latter allows you to use the web interface remotely, as well as through the Linksys Smart Wi-Fi app. Frustratingly the router rejects mobile web access, forcing you to use the app to make any changes.

For the most part, I'd recommend you use the local login. During testing, I ran into an issue where the interface claimed there was an Internet connection problem and wouldn't let me access the settings. The online-based mobile app, meanwhile, worked perfectly fine.

While the desktop interface looks good, it's not at all seamless or responsive, with the Troubleshooting tab in particular being vexingly slow to load.

linksys-waiting.jpg

You'll see this waiting dialogue a lot.

Screenshot by Craig Simms

On top of the four gigabit Ethernet ports, the hardware itself offers three detachable aerials, with one USB 3.0 and one USB 2.0 port.

Features

The Linksys UI is pleasant enough, and gives you at-a-glance access to some of its features on the home page.

There's support for both a 2.4GHz and 5GHz guest network, and interestingly the number of guests can be restricted anywhere from 5 to 50 devices, in increments of 5.

linksys-ui.jpg
Screenshot by Craig Simms

While there's no printer capability, Linksys does offer storage support over USB, allowing access via FTP and SMB, while also providing DLNA support. Dynamic DNS is supported via DynDNS.org and TZO.

Much like D-Link's new interface, QoS or "Media Prioritization" is handled by a drag-and-drop mechanism, but caters for devices, applications and games, with more granular details able to be entered by the user if needed. Parental controls are somewhat limited, offering Internet access scheduling and blacklist capability.

linksys-qos.jpg
Screenshot by Craig Simms

The Smart Wi-Fi mobile app doesn't give access to all the settings, but contains enough to be useful. You can view devices on the network, alter guest and Wi-Fi settings, change parental controls (minus the scheduling), adjust QoS, and interestingly fiddle with port forwarding.

Performance

We tested with firmware 1.0.00.003, and used iPerf to determine the maximum wireless speed at three locations: the next room, immediately upstairs with some furniture in the way, and one room away from immediately upstairs.

The wireless client used was an Asus G550 laptop with a 2x2 Intel AC7260 wireless card, as an indicator of average performance. Each WLAN is set to WPA2 personal encryption and a clear channel is chosen. Where possible the highest channel bandwidth is chosen, either 40MHz or 80MHz depending on the wireless standard. Where appropriate, transmission standard is set to 802.11n or 802.11AC only.

linksysxac1900-3.jpg
Dave Cheng/CNET

Due to the variable nature of wireless and surrounding WLANs, each unit was tested multiple times at various times of day to achieve a best case scenario performance value. Your own environment will see different results.

802.11n 2.4GHz performance

Linksys XAC1900 163 152 70.6Belkin AC1750DB 111 112 75.4AVM Fritz!Box 7490 172 173 92.4D-Link DSL-2890AL 168 162 85.1D-Link Viper DSL-2900AL 172 164 88.2Asus DSL-AC68U 170 157 82.8TP-Link Archer D7 110 111 74.1TP-Link Archer D9 175 156 89.5
  • Location 1
  • Location 2
  • Location 3
Note: Throughput in Mbps

The XAC1900 lags a bit in 2.4GHz, although it's nothing critical. Still, we'd have hoped for a little more competitiveness.

802.11n 5GHz performance

802.11n 5GHz performance 175 175 52Belkin AC1750DB 219 183 42.1AVM Fritz!Box 7490 188 211 59.3D-Link DSL-2890AL 193 191 52.9D-Link Viper DSL-2900AL 197 184 64.8TP-Link Archer D7 220 197 43TP-Link Archer D9 193 181 37.7
  • Location 1
  • Location 2
  • Location 3
Note: Throughput in Mbps

The XAC1900 provides the slowest 802.1n 5GHz scores for the first two locations, by a noticeable margin.

802.11ac performance

Linksys XAC1900 292 285 80.9Belkin AC1750DB 290 275 82.9AVM Fritz!Box 7490 307 300 77D-Link DSL-2890AL 308 297 77.5D-Link Viper DSL-2900AL 294 281 74.1Asus DSL-AC68U 300 291 78.5TP-Link Archer D7 298 287 81.8TP-Link Archer D9 303 292 74.4
  • Location 1
  • Location 2
  • Location 3
Note: Throughput in Mbps

802.11ac performance generally hits the mark across the board.

Storage was tested over gigabit LAN with a SanDisk Extreme NTFS formatted 64GB USB 3.0 drive plugged into the fastest USB slot, transferring a 100MB file via SMB.

USB storage performance

Linksys XAC1900 23.85 23.63Belkin AC1750DB 9.36 2.87AVM Fritz!Box 7490 6.45 5.85D-Link DSL-2890AL 5.04 4.99D-Link Viper DSL-2900AL 6.14 6.78Asus DSL-AC68U 29.32 32.42TP-Link Archer D7 14.45 13.73TP-Link Archer D9 23.26 13.41
  • Read
  • Write
Note: Throughput in Mbps

Linksys has a strong showing in USB performance, only bested by the Asus DSL-AC68U.

Conclusions

I can't help but feel disappointed with the XAC1900. The split out, giant power-modem brick, the slow wireless performance for the price, the laggy UI and the comparatively limited feature set compared to the Asus and AVM alternatives. While it's possible most of this could be addressed in a future firmware update, for this price we'd go with another option.

6.7

Linksys XAC1900 Smart Dual-Band Modem Router

Score Breakdown

Setup 7Features 7Performance 6Support 7