The Lexmark Pinnacle Pro901 turned in a mixed performance in our tests. It proved an average performer on our monochrome text color graphics and presentation tests, but it was remarkably fast at printing a 4x6 color photo. However, it only pumped out 7.05 pages per minute (ppm) on our black text speed test, which was about a page slower per minute than the HP Photosmart Premium C410a, and nearly 5.5 pages slower a minute than the Epson WorkForce 840. It was approximately a page slower per minute than the WorkForce 840 and PhotoSmart Premium C410a on our presentation and color graphics speed tests. The Pinnacle Pro901 turned the tables on our photo speed test, printing 1.85 photos per minute.
Copying speed is not the Pinnacle Pro901's strong suit. It managed to copy only 3.44 pages per minute. In comparison, the Epson WorkForce 840 hit 5.84 ppm and the HP Photosmart Premium C410a hit 4.74 ppm on our copy speed test.
Although colors appeared vibrant on both plain and photo paper, we found the quality of the black text lacking. Black text was not as deep and dark as what the Epson WorkForce 840 and HP Photosmart Premium C410a produced. Perhaps that's the price you pay for paying less than a cent per page for monochrome prints.
The Pinnacle Pro901 is quiet during operation and coupled with its compact size, it's a good fit for scenarios where the printer will be positioned close to you on your desk rather than positioned in another room or far shelf.
Service and Support
Lexmark backs the Pinnacle Pro901 with a generous five-year warranty, though you must register the printer within 90 days of purchase to get the last four years of that term. The warranty includes toll-free lifetime priority phone support. Online, you'll find a comprehensive list of FAQs, how-tos, warranty extension information, and driver updates. Users having trouble with the printer can contact technical support via live chat or e-mail (according to Lexmark, it responds to questions within one business day) from 5 a.m. to 8 p.m. PT weekdays and from 9 a.m. to 3 p.m. on Saturday. Finally, Lexmark also offers customer service training in both their printers and general computing at designated authorized locations. Online courses are also available.
If you can live without the deepest, darkest black prints, the Lexmark Pinnacle Pro901 is one of the most cost effective MFPs around thanks to its cheap black ink refills. Color prints cost a bit more, but they are bright and vivid. For home offices, we recommend the quiet and compact Lexmark Pinnacle Pro901.
(Longer bars indicate better performance)
|Black Text (PPM)||Color Graphics (PPM)||Photo (PPM)||Presentation (PPM)|
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