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Konica Minolta PagePro 1350W review: Konica Minolta PagePro 1350W

Quality
As for print quality, the test text was crisp and clear, not prone to looking blobby at lower point sizes. In our graphics samples, solid expanses of black came out without banding, and line art was of high quality overall. High-resolution grayscale digital photographs printed through Windows XP's Printer wizard, however, showed some linear artifacts that marred the image quality.

CNET Labs' laser printer tests
(Longer bars indicate better performance)
Black graphics speed  
Black text speed  
HP LaserJet 1320
13.34 
17.38 
Brother HL-5140
15.97 
16.46 
Samsung ML-1740
13.25 
12.98 

CNET Labs' laser quality tests
(Longer bars indicate better performance)
Graphics quality  
Text quality  
HP LaserJet 1320
Good 
Excellent 
Konica Minolta PagePro 1350W
Good 
Excellent 
Samsung ML-1740
Good 
Fair 
Brother HL-5140
Good 
Good 

Click here to learn more about how CNET Labs tests printers.

Performance analysis written by CNET Labs project leader Dong Van Ngo.

Konica Minolta provides a one-year exchange warranty with both e-mail and toll-free telephone support. Phone support hours for the Konica Minolta PagePro 1350W vary based on the day of the week: between 7 a.m. and 7 p.m. CT on weekdays, from 9 a.m. to 6 p.m. on Saturdays, and from noon till 6 p.m. on Sundays. During our test calls, wait times were less than five minutes even at peak hours.

Konica Minolta's Web site offers solid customer service and support options for this printer, including an extensive searchable knowledge base, driver downloads, documentation, and tutorials. The online offerings are a few clicks away from the Konica Minolta home page and are easy to navigate and use.

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