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HP Compaq Tablet PC TC1100 review: HP Compaq Tablet PC TC1100

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HP Compaq Tablet PC TC1100
Windows XP Tablet; 1GHz Intel Pentium M; 512MB DDR SDRAM 266MHz; Nvidia GeForce4 420 Go 32MB; Fujitsu MHT2040AT 40GB 4,200rpm Thanks to its 11.1V, 3,600mAh (40WHr) battery, the Compaq Tablet PC TC1100 achieved very long life, clocking in at nearly 4 hours. The Gateway Tablet PC was only a few minutes behind it--not surprising, considering its battery is the same size as the Compaq's. The Acer TravelMate C110 Tablet, with a smaller battery, came in a distant third, clocking in at 2 hours, 17 minutes. In other words, the Compaq Tablet PC TC1100 offers great battery life--a must for a tablet PC--when running office and content-creation apps.

Battery life (Longer bars indicate longer battery life)
BAPCo MobileMark2002 battery life minutes
HP Compaq Tablet PC TC1100
232
Gateway Tablet PC
227
Acer TravelMate C110 Tablet
137

To measure mobile application performance and battery life, CNET Labs uses BAPCo's MobileMark2002. MobileMark measures both application performance and battery life concurrently using a number of popular applications (Microsoft Word 2002, Microsoft Excel 2002, Microsoft PowerPoint 2002, Microsoft Outlook 2002, Netscape Communicator 6.0, WinZip Computing WinZip 8.0, McAfee VirusScan 5.13, Adobe Photoshop 6.0.1, and Macromedia Flash 5.0).

Performance analysis written by CNET Labs assistant lab manager Eric Franklin.

System configurations:

Acer TravelMate C110 Tablet
Windows XP Tablet; 900MHz Intel Pentium M; 512MB DDR SDRAM 266MHz; Intel 82852/92855 GM/GME Graphics Controller (up to 64MB shared); IBM Travelstar 40GB 40GN 4,200rpm

Gateway Tablet PC
Windows XP Tablet; 1GHz Intel Pentium M; 256MB DDR SDRAM 266MHz; Intel 82852/82855 GM/GME Graphics Controller (up to 64MB shared); Hitachi DK23EA-40 4,200rpm

HP Compaq Tablet PC TC1100
Windows XP Tablet; 1GHz Intel Pentium M; 512MB DDR SDRAM 266MHz; Nvidia GeForce4 420 Go 32MB; Fujitsu MHT2040AT 40GB 4,200rpm No surprises on the Compaq Tablet PC TC1100's warranty: it comes with the same one-year term as most portables. Still, we'd prefer a three-year standard warranty for a system with this many moving parts. The policy includes free parts and labor via return-to-depot service. HP offers additional service options, such as three years of service, accidental-damage protection, and onsite repairs for various prices. As always, HP's toll-based tech support forces you to pay for the cost of a call to a support rep, even while the system is under warranty, and unfortunately, the company's support Web site lacks user forums where customers can go for help from each other.

Luckily, Compaq's printed documentation provides extensive, clear information on setting up and operating the tablet, and there's detailed troubleshooting help on a CD.

To find out more about how this product's warranty really stacks up and what you should look for in terms of service and support, take a look at CNET's hardware warranty explainer.

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