BlackBerry Bold 9700 (AT&T) review: BlackBerry Bold 9700 (AT&T)

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The Good The RIM BlackBerry Bold 9700 features a sleeker design than its predecessor and adds a 3.5mm headphone jack, a responsive optical trackpad, and an extra-sharp display. The smartphone is fast and offers the full range of wireless options and robust messaging capabilities.

The Bad The BlackBerry browser lags behind the competition in terms of usability and features. You can only download apps to the phone's main memory.

The Bottom Line Though Web browsing is not its forte, the RIM BlackBerry Bold 9700 is one of the most powerful and best messaging smartphones in AT&T's lineup.

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8.3 Overall
  • Design 8
  • Features 9
  • Performance 8

Editors' note: Portions of the Features section were taken from our review of the T-Mobile RIM BlackBerry Bold 9700 since the two versions share a number of similarities.

Even a year after its debut, the original RIM BlackBerry Bold remains one of the top-10 most popular cell phones of 2009 and we can understand why. The robust productivity tools, extra-large display and keyboard, and great multimedia performance made it one of the best all-in-one messaging devices around. However, as with all tech gadgets, there comes a time when a product reaches the end of its shelf life and the masses start looking for something better.

Fortunately, Bold users and mobile professionals don't have to look too far as its successor, the RIM BlackBerry Bold 9700, delivers the goods. Though a bit more of a significant addition to T-Mobile's lineup than AT&T's (since TMO lacked a 3G BlackBerry), the Bold 9700 brings a sleeker design, enhanced features, and more power to make it a worthy upgrade for current Bold owners or AT&T customers looking for a powerful messaging smartphone. Plus, you can currently get the BlackBerry Bold 9700 for $99.99 with a two-year contract and after a $100 mail-in rebate, which is a great value.

Anyone coming from the original BlackBerry Bold will immediately notice the design changes on the RIM BlackBerry Bold 9700. Sleeker and sexier, RIM did a really nice job of making the smartphone smaller without sacrificing too much in usability. Plus, you get the new optical trackpad, some minor user interface enhancements, and an extra-sharp, 480x360-pixel resolution display. For more information about the smartphone's design, please read our full review of the T-Mobile RIM BlackBerry Bold 9700 since the two models are nearly identical in this department.

The RIM BlackBerry Bold 9700 boasts a sleeker and sexier design than its predecessor.

AT&T packages the BlackBerry Bold 9700 with an AC adapter, a USB cable, a belt holster, a wired stereo headset, a software CD, and reference material. For more add-ons, please check our cell phone accessories, ringtones, and help page.

The RIM BlackBerry Bold 9700's most notable changes are in design, but the smartphone also offers several features upgrades. For one thing, it runs on BlackBerry OS 5.0, which brings some improvements to the Messaging, Calendar, and Browser apps. As before, the smartphone can sync with your company's BlackBerry Enterprise Server (BES), with support for Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise, to deliver corporate e-mail in real time. But for those who work for businesses running BES 5.0, you'll be able to get more e-mail functionality with the Bold and OS 5.0 since you can now manage e-mail folders, access remote file share, forward and view calendar appointments, and more.

In addition to corporate e-mail, you can access up to 10 personal/business POP3 or IMAP4 e-mail accounts via the BlackBerry Internet Service, and though there aren't any instant messaging apps preloaded on the AT&T Bold 9700, you can download free clients for AIM, Google Talk, ICQ, Yahoo, and Windows Live through the BlackBerry App World.

Though not nearly as large as the iTunes App Store, BlackBerry App World offers thousands of free and paid apps (2,000 as of July 2009) in various categories, including social networking, music, utilities, and games, so chances are pretty high you'll find something to meet your needs. Just be aware that you can only download apps to the phone's main memory (256MB) and not to the microSD card, so keep tabs on your available storage. The smartphone also ships with a number of apps and personal information management tools already on the device, including Documents to Go Standard Edition, Yellow Pages Mobile, a clock, a calculator, and a task list.

As a phone, the Bold 9700 offers quad-band world roaming, a speakerphone, voice-activated dialing, smart dialing, conference calling, speed dial, background noise suppression, and text and multimedia messaging with threaded chat view. The address book is only limited by the available memory and holds room for multiple numbers, e-mail address, work information, and more. For caller ID purposes, you can assign a photo, group ID, or custom ringtone.

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