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Acer ICONIA 6120 Dual-Screen Touchbook - 14 - Core i5 480M - Windows 7 Home Premium 64-bit - 4 GB RAM - 640 GB HDD review: Acer ICONIA 6120 Dual-Screen Touchbook - 14 - Core i5 480M - Windows 7 Home Premium 64-bit - 4 GB RAM - 640 GB HDD

Acer ICONIA 6120 Dual-Screen Touchbook - 14 - Core i5 480M - Windows 7 Home Premium 64-bit - 4 GB RAM - 640 GB HDD

Dan Ackerman Editorial Director / Computers and Gaming
Dan Ackerman leads CNET's coverage of computers and gaming hardware. A New York native and former radio DJ, he's also a regular TV talking head and the author of "The Tetris Effect" (Hachette/PublicAffairs), a non-fiction gaming and business history book that has earned rave reviews from the New York Times, Fortune, LA Review of Books, and many other publications. "Upends the standard Silicon Valley, Steve Jobs/Mark Zuckerberg technology-creation myth... the story shines." -- The New York Times
Expertise I've been testing and reviewing computer and gaming hardware for over 20 years, covering every console launch since the Dreamcast and every MacBook...ever. Credentials
  • Author of the award-winning, NY Times-reviewed nonfiction book The Tetris Effect; Longtime consumer technology expert for CBS Mornings
Dan Ackerman
7 min read

Acer's inventive Iconia laptop falls into that exclusive category we sometimes call executive laptops. These are typically high-priced, highly designed systems that look great on a CEO's desk or in the first-class airline lounge. But they're also usually underpowered, overpriced, and too reliant on gimmicks that offer little in the way of actual utility.

Acer Iconia 6120

Acer ICONIA 6120 Dual-Screen Touchbook - 14 - Core i5 480M - Windows 7 Home Premium 64-bit - 4 GB RAM - 640 GB HDD

The Good

The <b>Acer Iconia's </b> innovative dual-touch-screen design and virtual keyboard work better than you'd expect, and unlike other dual-screen PCs we've seen, this one has enough CPU power for everyday tasks.

The Bad

Speed typists will find that the virtual keyboard has a hint of a lag, and its (virtual) touch pad is needlessly small. It's also saddled with last year's Intel CPUs, rather than the latest generation, which might have given it better battery life.

The Bottom Line

Unlike a lot of other unique proof-of-concept laptops, the Acer Iconia is fun to use and largely works as advertised. But it has a hard time answering the most frequent question we hear about it: why would anyone need a dual-touch-screen laptop?

The high-concept feature that sets the Iconia apart is actually two: two 14-inch touch screens. Instead of a screen and a keyboard, the Iconia ditches the keyboard for a second screen, which can be used either as an extended desktop or for a virtual keyboard. (We've seen a similar concept before, but with dual 7-inch screens, in the Toshiba Libetto W100.)

In practice, it works better than you might expect. Onscreen typing is still nowhere near as intuitive as the real thing, but a few generations of iPhones and iPads have trained us to tap-type without too much trouble, at least for short writing tasks. The experience is much closer to typing on an iPad than typing on one of the many Windows tablets we've tried over the years--and that's a good thing.

There were still frustrations with the Iconia, however. The onscreen keyboard had a hint of a lag, although it would probably only affect the fastest of touch typists. The onscreen touch pad is too small, and it lacks the kind of touch gestures a purely software touch pad could easily offer. And, most annoyingly, the CPU is one of Intel's last-generation Core i5 processors. By moving up to the current generation of CPUs, the Iconia could have faster performance, longer battery life, and better graphics.

One final positive note: unlike other so-called executive laptops we've seen, such as Dell's Adamo XPS, the Iconia is arguably reasonably priced, at $1,199; it's not a budget system by any means, but it's less than we'd expect to pay for two 14-inch touch screens.

Price as reviewed $1,199
Processor 2.6GHz Intel Core i5-M480
Memory 4GB, 667MHz DDR3
Hard drive 640GB 5,400rpm
Chipset Intel HM65
Graphics Intel GMA HD
Operating system Windows 7 Home Premium (64-bit)
Dimensions (WD) 13.5 x 9.7 inches
Height 0.74-1.24 - 1.5 inches
Screen size (diagonal) 14.0/14.0 inches
System weight / Weight with AC adapter 6.0/6.7 pounds
Category Mid-size

The Acer Iconia packs its dual screens into an unassuming package. The thick, heavy chassis has a light bronze lid with black accents, and is not nearly as sleek as this week's other high-end laptop, the Samsung Series 9. Boxy to a fault, we can only imagine the engineering required to fit the two 14-inch displays in safely. The Iconia feels sturdy enough, but it's also too heavy and bulky to easily tote around.

Flipping the clamshell open, it's almost like looking at two iPads joined together at the center hinge. Both screens have glossy edge-to-edge glass with black bezels and no other buttons, controls, or accessories (except for a tiny pinhole-style Webcam above the top screen). The hinge folds all the way to 180 degrees, so both screens can lie flat against the table, although that does block the bottom-mounted speakers. From our experience, there's no difference between the two displays, but only the bottom one uses a 10-finger input gesture to pop up the onscreen keyboard.

To get to that keyboard, either touch all10 fingers lightly on the bottom screen, rest your palms on where the palm-rest would normally be, or hit the dedicated physical keyboard button located on the side of the left hinge. The pop-up keyboard that results is similar to what you'd see on a horizontal iPad, but it is bigger, with generous letter keys and large Enter, Shift, and arrow keys. A few customization options are available, including larger or smaller F-keys and the overall key pitch.

It will never be as intuitive as typing on a physical keyboard, but with a little practice, we found it to be about as easy as an iPad keyboard, which is to say that it works for basic interactions and writing blocks of text up to about 500 words. There's an audio cue for typing that clicks with each keystroke if you turn it on, but there is nothing resembling haptic feedback, which would be very useful in this situation.

While the keyboard doesn't autocorrect or autoformat on the fly like the iPad does, there is a "smart input" feature, which behaves like T9 predictive text--but it was incredibly annoying to use, literally covering up whatever you're typing with a huge list of possible words. We quickly turned it back off.

The virtual touch pad that sits underneath the virtual keyboard also could have been better. It functions well for controlling the cursor on the top screen, but lacks multitouch gestures, and is surprisingly small. You'd think with a software-driven virtual touch pad, it could be as big as you wanted. The top screen allows for Windows tablet gestures, such as swiping down as a page-down command, but it's not as smooth as the tap-and-drag controls on an iPad (which is the large touch surface the Iconia is most likely to be compared to).

With that in mind, Acer has still done a decent job of crafting a touch-control ecosystem within the limitations of the tablet support built into Windows 7. Tapping with five fingers on the bottom screen brings up a jog wheel that launches touch-friendly photo and video apps, a social media aggregator, as well as a two-screen custom Web browser and access to some systems tools, including power options and the capability to turn off the backlight for either screen. The bundled software seems well made, but the learning curve for using these proprietary apps instead of the standard apps and Web sites most of us already use make us unlikely to use them regularly.

Both 14-inch displays have a 1,366x768-pixel native resolution, which is what we'd expect on a midsize laptop such as this. The top screen seemed brighter to us, perhaps because the lower screen has an additional Gorilla Glass protective coating--not that it prevented either screen from being a fingerprint magnet.

Acer Iconia Average for category [mainstream]
Video VGA plus HDMI VGA plus HDMI or DisplayPort
Audio Stereo speakers, headphone/microphone jacks Stereo speakers, headphone/microphone jacks
Data 2 USB 2.0, 1 USB 3.0 4 USB 2.0, SD card reader, eSATA
Expansion None ExpressCard/54
Networking Ethernet, 802.11n Wi-Fi Ethernet, 802.11n Wi-Fi, Bluetooth, optional mobile broadband
Optical drive None DVD burner

Despite the fact that this is a big bulky laptop, you miss out on several typically standard features. There is neither Bluetooth, nor an optical drive, nor--shockingly--an SD card slot. You do, however, get a USB 3.0 port.

The biggest hardware gripe about the Acer Iconia is its last-generation Intel Core i5 CPU. We're already at the point where we expect a newer Sandy Bridge version of the Core i3/i5/i7, and to have a high-profile new product with an older part like that suggests that the Iconia has been sitting on the shelf for a while, waiting to be released. Moving up to a current-gen CPU would likely result in faster performance, better battery life, and better graphics performance.

As it is, in single-app tests, the Iconia was roughly on par with laptops with newer CPUs, but it fell behind on our multitasking test. We were able to play two simultaneous HD videos at once, one on each screen, but gaming was a no-go. We got single-digit frame rates in Mafia II, whereas Intel's improved current-gen integrated graphics would do better.

Unfortunately, with two touch screens on all the time, battery life on the Iconia isn't great. In our video playback battery drain test, the Iconia ran for 2 hours and 9 minutes. That's acceptable for a giant 17- or 18-inch desktop replacement that's not meant to move around much, but for a 14-inch laptop (even a double-14-inch), it's not long enough to be terribly useful.

Acer includes a standard one-year parts and labor warranty with the Iconia. For such a unique system, and so much that could go wrong with the touch screens, we'd prefer a longer standard term, or some kind of dedicated support line. As it is, Acer's support Web sites can be a bit of a maze and discovering the telephone support number is not as easy. Try 800-816-2237 between 5 a.m. and 7 p.m. PT, and be sure to have your system's serial or SSID number on hand.

Multimedia multitasking test (in seconds
(Shorter bars indicate better performance)
Asus K53E
Acer Iconia 6120
HP Pavilion dm4-1003

Adobe Photoshop CS3 image-processing test
(Shorter bars indicate better performance)
Asus K53E
Acer Iconia 6120
HP Pavilion dm4-1003

Apple iTunes encoding test
(Shorter bars indicate better performance)
Asus K53E
Acer Iconia 6120
HP Pavilion dm4-1003

Video playback battery drain test (in minutes)
(Longer bars indicate better performance)
HP Pavilion dm4-1003
Asus K53E
Acer Iconia 6120

Find out more about how we test laptops.

System configurations:

Acer Iconia 6120
Windows 7 Home Premium (64-bit); 2.67GHz Intel Core i5 M480; 4096MB DDR3 SDRAM 667MHz; 128MB (Dedicated)/1,755MB (Total) Intel GMA HD; 640GB Toshiba 5,400rpm

HP Pavilion dm4-1003
Windows 7 Home Premium (64-bit); 2.4GHz Intel Core i5 M520; 4096MB DDR3 SDRAM 1333MHz; 64MB (Dedicated)/1,695MB (Total) Intel MHD; 320GB Toshiba 7,200rpm

Lenovo Ideapad Y460
Windows 7 Home Premium (64-bit); 2.4GHz Intel Core i5 M520; 4096MB DDR3 SDRAM 1,066MHz; 1GB ATI Mobility Radeon HD 5650; 500GB Seagate 5,400rpm

Asus K53E
Windows 7 Home Premium (64-bit); 2.5GHz Intel Core i5-2520M; 6144MB DDR3 SDRAM 667MHz; 192MB (Dedicated)/1,760MB (Dedicated) Intel GMA HD; 640GB Seagate 7,200rpm

Acer Iconia 6120

Acer ICONIA 6120 Dual-Screen Touchbook - 14 - Core i5 480M - Windows 7 Home Premium 64-bit - 4 GB RAM - 640 GB HDD

Score Breakdown

Design 8Features 9Performance 7Battery 6Support 6