The only hole on the front is a USB 2.0 powered port that connects the drive to your computer. The top of the Go is perforated on one end and a series of white lights underneath illuminate and pulsate underneath while the drive is active. If you leave it plugged in for an extended period, the display will fade slightly . In our opinion, the lights are barely useful and mostly superfluous--we don't need an arbitrary light to show us activity, but the aesthetic design is a nice touch.
While other drives such as the Iomega eGo Camo ship with a long 3.5-foot USB cord, the Seagate's falls short at barely more than half a foot. If you're not lucky enough to have a USB port on the front of your computer, you'll find yourself wishing for an extension cable.
Cost per gigabyte
At just 48 cents per gigabyte for the 320GB model, the Go is a full 8 cents cheaper than the Western Digital My Passport Studio, making it the best value for external hard drives currently on the market.
Although the FreeAgent Go takes the prize for the best value, its competitors stay ahead in our speed test. Compared with three similar external hard drives, the Seagate FreeAgent Go trailed behind the others by only a few megabytes per second. The differences are negligible, and we're confident recommending the drive as an Editors' Choice.
(Longer bars indicate better performance)
Service and warranty
Seagate protects the FreeAgent Go against factory defects with an impressive five-year warranty. In addition, the Seagate Web Site offers contains a comprehensive list of forums, knowledge bases, driver downloads, installation help, and FAQs to help you troubleshoot your drive. Since external drives rarely malfunction, the length of the warranty is particularly helpful. Phone support is also available via live chat, e-mail, and phone 6 a.m. to 8 p.m. weekdays. Unfortunately, no support is available on the weekend.