The Good All three of Register.com's Web hosting packages come with excellent service and support. The eCommerce package supports shopping cart and credit-card-processing features.
The Bad Register.com's Web hosting packages are expensive, and e-mail accounts and domain registration cost extra.
The Bottom Line Register.com's pricey Web hosting packages may make it easy to maintain an e-commerce site, but they also fail to deliver on key fundamentals.
Register.com has grown leaps and bounds from its humble beginnings as a domain-name registrar. The company now offers plenty of additional services, including Web hosting for small and midsize businesses. Like most Web hosts, Register.com hawks different packages that range from bare-bones storage and bandwidth with few frills to high-end plans that come with shopping carts and/or integrated credit-card processing. Unfortunately, none of Register.com's offerings stack up to the competition in terms of price, standard features, or extra benefits. For better, cheaper basic packages, check out competitors such as Brinkster and EarthLink. If your site requires e-commerce, go with Hostway.
Register.com sells a trio of stand-alone Web hosting packages: Basic, Shopping Cart, and eCommerce. All of the plans are slightly discounted if you prepay for a full year. The Basic plan, which costs $149 per year, includes 24GB of bandwidth and 750MB of storage. The Shopping Cart package goes for $199 per year. It offers the same storage as the Basic plan, along with 48GB of bandwidth and Easy Store Maker Basic, a tool that allows you to add a shopping cart to your site. Once users check out, their payment information is forwarded to you via e-mail, and you must then process credit-card orders through your own credit-card swiper or collect users' hard-copy checks. The eCommerce plan takes this idea one step further, allowing you to build both a shopping cart and credit-card processor into your site itself. The eCommerce package comes with two levels of storage/bandwidth: 1.5GB/80GB ($299 per year) and 10.5GB/200GB ($759 per year). All of these packages have one very conspicuous absence: e-mail. You'll have to pay for e-mail options separately; the four options range from Webmail with 5MB of storage ($9.99 per year) to Multi Email with up to 10 mailboxes and 100MB of storage ($99.99 per year). All three packages force you to pay to register your domain name as well: $35 per year for a dot-com address. At least Register.com doesn't skimp on CGI, PHP, and PERL. The eCommerce packages also support MySQL, ColdFusion, ASP (Active Server Pages), and SSL security. (For very small businesses, Register.com has two additional Web hosting packages. For $10.25 per month, with an annual contract, users can choose the Quick and Easy Site Building Solution. Using a template-based tool provided by Register.com, users build a five-page site by uploading text and images and get one year of domain registration, one e-mail account, 25MB of disk space, and unlimited data transfer. For $18.66 per month, users can opt for the Flexible Web Hosting plan, which is designed for users who want to FTP their own files to build a site. They get 750MB of storage, 24GB of data transfer, 10 e-mailboxes with an additional 100MB of e-mail storage, and a domain name.)
After you purchase a Register.com hosting package, you can access your new account by logging in to your control panel via the company's site. You can then either upload your preexisting site using the panel's FTP Manager or build a new one with the Easy Site Wizard tool. The comprehensive tool is simple to use, taking you step by step through the process of choosing a design from among dozens of templates arranged by usage categories (education, law, real estate, and so on). You can personalize the malleable templates by adding text, images, tables, and Site Sparks, which include flash pages, sound, a page counter, and more.
GoDaddy goes on sale
The domain-name registrar and purveyor of sexy Super Bowl ads is putting itself up for auction and could go for more than $1 billion, a report says.
Baidu hacking lawsuit allowed to proceed
U.S. district judge says China's leading Internet search company has a "plausible" case related to a hacking that disabled the company's site for hours.
Baidu.com sues U.S. domain registrar over hacking
The leading Chinese search engine blames the U.S.-based Internet domain registry for allowing a hack that left the site disabled and defaced.
Register.com wins injunction against rival
The domain name registrar wins a preliminary injunction against the Domain Registry of America for alleged "domain name slamming," or filching customers without their knowledge.
Register.com says rival duped customers
The domain name registrar sues Domain Registry of America, claiming it mined its customer database and sent promotional mailings that appeared to be affiliated with Register.com.
Top candidate named for .org
The Web's governing body issues a report recommending the Internet Society over 10 other competitors vying to run the .org domain when VeriSign relinquishes it in January.
Domain names bounce back
Is it the end of the domain-name drain? The total number of .com, .net and .org sites out on the Net grows, reversing a nearly yearlong decline.
Eleven vie for .org name
A key Internet decision-making body is weeks away from naming the new guardian of one of the Internet's oldest and most popular domains. ICANN is mulling 11 applications.
VeriSign reins in wait list for domains
The domain name registrar revises its controversial proposal to resell expiring Web addresses after registries complain they won't make a profit from the service.
Register.com lays off staff
Domain name registrar Register.com has reduced its work force in New York as it moves its customer service division to Nova Scotia. Register.com said it laid off 19 full-time customer service staff members and seven temporary employees in its New York office. The company now has 31 full-time and five temporary workers in New York; companywide, Register.com employs 163 customer service representatives and 350 people overall. Register.com, which handles domain name registrations, announced in April that it would open a new customer service center in Yarmouth, Nova Scotia. Shonna Keogan, a spokeswoman for Register.com, said that the company "laid off employees in New York, where there was duplication in their job functions." Despite the layoffs, she said, Register.com's customer service staff has actually grown since the beginning of the year. Keogan added that the employees who were laid off received severance packages.
VeriSign bars "offensive" Net name auctions
The company is halting some auctions of domain names related to last week's terrorist attacks on the World Trade Center in New York.
ICANN to finalize new top-level domains
New top-level domains come a step closer to reality as the agency that oversees Web addresses authorizes the completion of negotiations for .name, .pro, .biz and .info.