LG WT7700HVA review:

Stain removal isn't this LG washer's strong suit

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3 stars

CNET Editors' Rating

The Good LG's $1,500 top-load WT7700HVA washing machine looks like a luxury model and is simple to use. It also boasts a supersize 5.7 cubic-foot capacity.

The Bad It doesn't remove stains particularly well. In fact, it has the lowest overall performance score to date. The app is glitchy and overcomplicated to set up.

The Bottom Line If you value cleaning performance, the LG WT7700HVA washer isn't for you.

6.3 Overall
  • Design 9.0
  • Usability 8.0
  • Features 6.0
  • Performance 5.0

The US-only LG WT7700HVA washing machine costs $1,500. That's expensive for a single laundry appliance, especially a top-load model, which typically would cost less than its front-load counterparts.

(Most top-load units range from roughly $350 to $1,200, whereas front-load washers tend to start around $600 at the lower end, but regularly fetch prices upward of $1,600.)

Premium appliance manufacturers like LG are changing the game a bit, though, with more luxury top-load offerings available in the US market. Complete with fancier paint finishes and more features, the WT7700HVA and others are presenting intriguing alternatives to high-end front-load machines.

Luxury finishes aside, they still need to perform well -- and that's where LG's WT7700HVA falls short. Of the four washing machines we've reviewed so far, this pricey top-load unit scored the lowest in terms of stain removal. It would be one thing if it cost $350, but the WT7700HVA's price doesn't come close to matching its performance, making it a washer I can't readily recommend.

Why does this washer cost so much?

A growing number of washing-machine manufacturers have begun to introduce quirky features that you won't find on typical models. Samsung sells a top-load unit with a built-in sink, the $1,199 WA52J8700, so you can hand-wash delicate items or simply presoak stubborn stains before the regular cleaning cycle.

LG itself has a new line of Twin-Wash-compatible machines. This assortment of select front-load washers can accommodate a stacked pedestal underneath -- called a Sidekick -- that's actually equipped with a second, smaller washer for simultaneous cycles.

At CES in January, we even met with a startup called Marathon that thinks it's completely ridiculous to have two laundry appliances. Instead, the company proposes doing away with separate units altogether via its vented all-in-one washer and dryer combo.

These units might justify a higher price because they offer something different, a new feature or in some cases, a new take on laundry as a whole.

LG's WT7700HVA, on the other hand, is just a premium washer. It has a lovely brushed stainless-steel look, a transparent lid so you can watch your clothes get clean if that's your thing and a nice-looking display panel that's simple to read and easy to use. It also has a 5.7 cubic-foot capacity. That's huge. Samsung's WA52J8700 has a 5.2 cubic-foot capacity and even that's a pretty good size.

And, at 29 inches wide and 45 inches tall, with a depth of 32.25 inches, the WT7700HVA is definitely on the larger side for top-load units, but its capacity can easily justify it. But, it doesn't offer much more than that.

Sure, installation is simple -- if you're familiar with washer hookups. Just 15-20 minutes and you're done; then plug it in, press the power button -- and even that has a pleasing chime to let you know you've turned on the machine correctly.

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