HP Photosmart Premium TouchSmart Web All-in-One (C309n)

The Good Printer ships in recyclable bags; new design reflects modern aesthetic; comprehensive driver features; separate photo and paper trays automatically pick the right size for the job.

The Bad Onscreen apps take a long time to access and feel gimmicky; lacks autodocument feeder; slow response from touch screen; applications have a tendency to freeze up; small scanner bed.

The Bottom Line Aside from the never-ending name, the HP Photosmart Premium TouchSmart Web All-in-One Printer looks good and prints high-quality photos at competitive speeds. We also appreciate the effort put into the downloadable applications for the interactive touch screen, but the innovation is offset by a hefty price tag. Unless Web connectivity and touch screens are a top priority, we recommend checking out HP's other multifunction printers, which still offer high performance but at a much lower cost.

Editors' Rating
  • Design 7.0
  • Features 6.0
  • Performance 8.0
  • Support 8.0
7.3 Overall

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HP Photosmart Premium TouchSmart Web All-in-One (C309n)
HP Photosmart Premium TouchSmart Web All-in-One (C309n)
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Price $489 Amazon.com $249 Amazon.com $488 MSRP $2,199 Amazon.com $488 MSRP
Design
7
8
6
9
8
Features
6
8
7
8
6
Performance
8
8
5
8
6
Support
8
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7
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7

Review

HP Photosmart Premium TouchSmart Web All-in-One (C309n)

Although HP and Lexmark both released touch-screen printers at the same time, we have to credit HP for being the first to bring one to the consumer space, with the Photosmart Premium TouchSmart Web. The printer connects directly to the Web through a wired or wireless connection without the need for a PC, and you can customize the LCD's home screen with shortcut apps designed for productivity, fun, and utility. Additionally, the printer itself continues HP's legacy of excellent-quality document and photo prints at snappy speeds. These all make for a superb multifunction printer, but the $399 price tag is just too much of a premium for a touch screen that actually takes away from the printer's usability. We might feel differently if HP had included additional hard buttons to complement the screen, but as it stands, you can get a better touch screen, similar performance scores, and a more forgiving price tag on the HP Officejet Pro 8500 Wireless.

Design and Features

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Specs / Prices

  • MSRP $488
  • Brand HP
  • Type Fax / copier / printer / scanner
  • Type Multifunction printer
  • Printing Technology ink-jet
  • Optical Resolution 4800 x 4800 dpi
  • Compatibility Mac, PC
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