HP Photosmart Premium e-All-in-One (C310a)

The Good The HP Photosmart Premium e-All-in-One C310a is a solid performer with competitive output and print quality, and HP sweetens the deal with ePrint wireless access and a suite of onscreen shortcut apps.

The Bad The C310a omits all hard-button controls in favor of a clumsy touch screen marred by a maddening delay and system hang-ups.

The Bottom Line Despite its admirable printing performance, the touch-screen-equipped HP Photosmart Premium e-All-in-One C310a suffers from a confusing user interface and software crashes, so we recommend spending your $150 elsewhere.

Editors' Rating
  • Design 5.0
  • Features 6.0
  • Performance 7.0
  • Support 7.0
6.3 Overall

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HP Photosmart Premium e-All-in-One (C310a)
HP Photosmart Premium e-All-in-One (C310a)
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Price $246 MSRP $246 MSRP $2,199 Amazon.com $246 MSRP $246 MSRP
Design
5
6
9
8
3
Features
6
7
8
6
4
Performance
7
5
8
6
3
Support
7
7
...
7
8

Review

HP Photosmart Premium e-All-in-One (C310a)

The HP Photosmart Premium e-All-in-One C310a is a pared-down version of the HP Photosmart Premium TouchSmart Web with similar features like a dual-access paper tray and a bright 4.3-inch touch-screen control panel. The C310a also provides ePrint e-mail access plus wireless Internet to access downloadable content from Hewlett-Packard's ePrintCenter. Unfortunately, the unresponsive touch screen distracts the user from these convenient features and makes using the printer a hassle. Stay away from this device until HP fixes these crucial design errors.

Design
The C310a is a drastic departure from the older HP printers, with new streamlined flair and rounded edges all around the printer. The smooth lines and black finish exude executive appeal and complement the 4.33-inch touch screen set in the center of the console. The display is the main focal point of the printer, with no more than a small power button to the right to complete the front panel. There's also a small ePrint wireless LCD next to it that blinks to notify you of connection status, and a small media card reader down on the lower left side of the printer. Unlike its higher-end linemate, this particular model is missing a PictBridge-compatible USB port for direct photo imports.

The rear sticks out a bit because of the removable autoduplexer, which lets you save money and help out the environment by printing on both sides of a single sheet of paper. Unfortunately, this printer falls short of other multifunction devices since it lacks an auto-document feeder (ADF), meaning you have to manually load each individual document into the scanner. We're unsure why HP omitted this feature that typically comes standard on competing $150 all-in-ones, like the Canon Pixma MX410.

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Specs / Prices

  • MSRP $246
  • Brand HP
  • Type printer / copier / scanner
  • Type Multifunction printer
  • Printing Technology ink-jet
  • Optical Resolution 1200 x 2400 dpi
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