Canon Pixma MP560 review:

Canon Pixma MP560

The copier on the MP980 has all the features you'd expect from a multifunction printer. You can enlarge the original up to 400 percent or simply fit the entire document to a page. Other special features include two-sided copying, borderless copying, exact duplication, cropped copy, and 2-on-1 and 4-on-1 photo collages.

Scanning is also typical, with save options that include sending the file straight to your PC, as an e-mail attachment, scanned as a PDF, or simply open it to an application. You can save all documents as TIFF, JPEG, bitmap, or PDF files, and the scanner now supports film and negatives as well. The scanner supports document sizes up to 8.5 inches by 11 inches, and the hinged cover makes it easy to stretch over thicker documents and books.

We put the Canon Pixma MP560 up against four other competitive printers in the same price range, and while we weren't necessarily disappointed by the results, they didn't blow us away. It registered mediocre results across all four of our test documents (presentation, 4-inch-by-6-inch photos, even allowing the Epson WorkForce 310 more than 2x gains at an underwhelming 6.74 vs. 13.11 pages of text per minute, respectively. We'll still applaud Canon for generously giving you auto-duplexing and other features we don't normally see in $150 printers, but the company still has a ways to go before it's ready to compete with Epson and Lexmark's advantages in print speeds.

Speed tests
Presentation speed (PPM)  
Photo speed (1 sheet)  
Color graphics speed (PPM)  
Text speed (PPM)  
Epson WorkForce 310
Lexmark Impact S305
Canon Pixma MP560
HP OfficeJet J6480
Kodak ESP5

Outbound photos and documents on the MP560 suffer from quality issues as well. Text quality looks decent with no standout jaggies or malformed lines, but photo snapshots and graphical documents like PowerPoint presentations appear to suffer from a print head misfire characterized by washed-out images and inaccurate flesh tones. Frankly, we were surprised to see these results from Canon since we're used to top-notch quality in its higher-end products.

Service and support
Canon offers a standard one-year warranty for the Pixma MX700. Toll-free phone support is available weekdays from 8 a.m. to midnight PT and on Saturdays from 7 a.m. to 5 p.m. E-mail support is available 24-7 via a Web-based form. Canon's standard online support options include downloadable drivers and software, manuals, and FAQs.

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