X

Inside a Verizon Wireless Super Switch

CNET takes a break from CTIA 2011 to tour a Verizon Wireless Super Switch. One of five in Florida, the Super Switch routes voice and data calls for the central Florida region.

Kent German
Kent was a senior managing editor at CNET News. A veteran of CNET since 2003, he reviewed the first iPhone and worked in both the London and San Francisco offices. When not working, he's planning his next vacation, walking his dog or watching planes land at the airport (yes, really).
Kent German
Picture_058.jpg
1 of 17 Kent German/CNET

On the second day of CTIA, Verizon Wireless offered wireless-device journalists a tour of its Super Switch in northeastern Orlando. As one of five Super Switches in the state, the 43,000-square-foot facility routes voice and data for the traffic for the central Florida region. And if needed, it can handle the entire state in an emergency.

From the outside the facility could be a dentist's office. The few windows, however, and the barbed-wire fence surrounding the complex tell you that this is a unique place. The Super Switch is built to withstand a Category 5 hurricane. In fact, that certification is the sole reason why Verizon calls it a Super Switch.

Back to CTIA 2011

Picture_012.jpg
2 of 17 Kent German/CNET

Most of the facility's 40 employees work out in the field, so we saw few people on the tour. This is the command center where employees monitor the network and adjust for any disruptions.

Back to CTIA 2011

Picture_011_3.jpg
3 of 17 Kent German/CNET

A bank of monitors in the opposite well shows the voice and data traffic flowing through the network at a given moment.

Back to CTIA 2011

Picture_013.jpg
4 of 17 Kent German/CNET

The Super Switch is built with redundant systems so if one switch fails, another can take over. Here's a view inside the first switch. There's a lot of empty space outside of the racks of equipment powering the network. The room is surprisingly quiet and spotlessly clean.

Back to CTIA 2011

Picture_020.jpg
5 of 17 Kent German/CNET

One for the more curious sights on the tour was this bank of LG VX6100s. The VX6100 may be almost seven years old--almost an antique as cell phones go--but Verizon is putting them to good use as test equipment for gauging how the network is performing at a given time.

Back to CTIA 2011

Picture_035.jpg
6 of 17 Kent German/CNET

A rainbow of colored wires surrounded us on all sides in the first switch room. Just don't unplug anything.

Picture_037.jpg
7 of 17 Kent German/CNET

In case of a power failure, these battery cells will kick in without interruption to power the facility. The room is climate-controlled and set in a giant pan slightly below ground level to keep any battery waste from leaking into the environment in case of an accident.

Back to CTIA 2011

Picture_041.jpg
8 of 17 Kent German/CNET

A 1.5-megawatt generator can keep the batteries fresh if the public power grid is offline for an extended period. Next door is a second generator that can deliver 1.25 megawatts of juice.

Back to CTIA 2011

Picture_040.jpg
9 of 17 Kent German/CNET

These doors guarded the entrances to the generators. Curiously, or perhaps ominously, Verizon let us into the room without hearing protection.

Back to CTIA 2011

Picture_044.jpg
10 of 17 Kent German/CNET

The second switch has much more space for future network expansion.

Back to CTIA 2011

Picture_046.jpg
11 of 17 Kent German/CNET

Some of the newest equipment, like what's pictured here, powers Verizon's growing LTE network.

Back to CTIA 2011

Picture_006.jpg
12 of 17 Kent German/CNET

Wires, wires, and more wires line the ceilings of the hallways. All types of cables, including fiber-optic, are clearly labeled.

Back to CTIA 2011

Picture_053.jpg
13 of 17 Kent German/CNET

The tour ended with a view of the various equipment Verizon uses to boost reception and keep the network running at large public events or in the case of a disaster. If needed, the carrier can haul the generator inside this trailer to another switch facility and keep it running.

Back to CTIA 2011

Picture_055.jpg
14 of 17 Kent German/CNET

These small trailers are called COLTs (cell on light truck). They can be used, for example, to increase coverage at large sporting events.

Back to CTIA 2011

Picture_057.jpg
15 of 17 Kent German/CNET

The truck with the crane is called a COW (cell on wheels). It's similar to a COLT, but with much more power. Next to it is a mobile generator called a GOAT (generator on a trailer).

Back to CTIA 2011

Picture_049.jpg
16 of 17 Kent German/CNET

Outside the facility is a standard Verizon tower.

Back to CTIA 2011

Picture_056.jpg
17 of 17 Kent German/CNET

These cranes have nothing to do with wireless service, but they were roaming the grounds of the Super Switch anyway.

Back to CTIA 2011

More Galleries

My Favorite Shots From the Galaxy S24 Ultra's Camera
A houseplant

My Favorite Shots From the Galaxy S24 Ultra's Camera

20 Photos
Honor's Magic V2 Foldable Is Lighter Than Samsung's Galaxy S24 Ultra
magic-v2-2024-foldable-1383

Honor's Magic V2 Foldable Is Lighter Than Samsung's Galaxy S24 Ultra

10 Photos
The Samsung Galaxy S24 and S24 Plus Looks Sweet in Aluminum
Samsung Galaxy S24

The Samsung Galaxy S24 and S24 Plus Looks Sweet in Aluminum

23 Photos
Samsung's Galaxy S24 Ultra Now Has a Titanium Design
The Galaxy S24 Ultra in multiple colors

Samsung's Galaxy S24 Ultra Now Has a Titanium Design

23 Photos
I Took 600+ Photos With the iPhone 15 Pro and Pro Max. Look at My Favorites
img-0368.jpg

I Took 600+ Photos With the iPhone 15 Pro and Pro Max. Look at My Favorites

34 Photos
17 Hidden iOS 17 Features You Should Definitely Know About
Invitation for the Apple September iPhone 15 event

17 Hidden iOS 17 Features You Should Definitely Know About

18 Photos
AI or Not AI: Can You Spot the Real Photos?
img-1599-2.jpg

AI or Not AI: Can You Spot the Real Photos?

17 Photos