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Broken Phone? These Credit Cards Could Cover the Cost

Replacing a damaged or stolen phone can set you back hundreds or thousands of dollars. This little known credit card benefit can help.

  • CNET'S PICK
    CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
    9.5/10
    Annual Fee $0
    Rewards Rate
    2% Earn unlimited 2% cash rewards on purchases
    Intro offer available Earn a $200 cash rewards bonus after spending $500 in purchases in the first 3 months. Select “Apply Now” to take advantage of this specific offer and learn more about product features, terms and conditions.
    Apply Now with Wells Fargo
  • CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
    9.5/10
    Annual Fee $0
    Rewards Rate
    1% - 5% 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Enjoy new 5% categories each quarter!; 5% cash back on travel purchased through Chase Travel℠; 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service; Unlimited 1% cash back on all other purchases.
    Intro offer available Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.
  • CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
    6.5/10
    Annual Fee $95
    Rewards Rate
    1x - 3x Earn 3 points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year; Earn 1 point per $1 on all other purchases–with no limit to the amount you can earn
    Intro offer available Earn 100,000 bonus points after you spend $8,000 on purchases in the first 3 months from account opening.
  • CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
    8/10
    Annual Fee $695
    Rewards Rate
    5x - 5x Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year.; Earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
    Intro offer available Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership.
  • CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
    6.5/10
    Annual Fee $395
    Rewards Rate
    2x - 10x Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel.; 5X miles on flights booked through Capital One Travel. ; 2 Miles per dollar on every purchase, every day
    Intro offer available Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Aside from rewards or cash back, credit cards include plenty of helpful perks that can help you save money. They can get you to your plane faster, insure your new purchases against damage and theft or help you if you run into any car trouble while traveling. And the right credit card can even save you big on your next cell phone.

A lesser-known perk included on certain rewards credit cards, cell phone protection can save you money and avoid a headache if your phone is stolen or damaged. Whether you have the latest iPhone or Samsung Galaxy, these credit cards could help avoid the hassle of paying for a replacement phone.

What is cell phone protection?

Cell phone protection is a credit card perk that can reimburse you for the cost of replacing or repairing your cell phone if it’s damaged or stolen. Each credit card issuer has different coverage amounts and requirements, but generally, you’ll need to pay your credit card bill with the card for a certain number of months to qualify.

Best credit cards with cell phone protection

CNET’S PICK
9.5/10
CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
Apply Now
with Wells Fargo
Intro Offer
$200 cash rewards Earn a $200 cash rewards bonus after spending $500 in purchases in the first 3 months. Select “Apply Now” to take advantage of this specific offer and learn more about product features, terms and conditions.
Annual Fee
$0
Rewards Rate
2% Earn unlimited 2% cash rewards on purchases
Rec. Credit Recommended Credit: A credit score is used to indicate an applicant’s credit worthiness and may provide guidance about account eligibility. It does not necessarily guarantee approval for any financial product.
670 – 850 Good – Excellent
APR
20.24%, 25.24%, or 29.99% Variable APR

The Wells Fargo Active Cash is one of the best credit cards available. It earns a flat 2% cash rewards rate for purchases, has no annual fee and comes with an introductory APR offer on purchases and qualifying balance transfers. Additionally, it includes cell phone protection against damage or theft so long as you pay your monthly phone bill with the eligible card. When filing a claim, you’ll need to send proof that you paid the previous month of cell phone service with the card.

There’s a $25 deductible per claim for repair or replacement, and you can make a maximum of two claims per 12-month period. Maximum coverage annually is $1,200, so you’re limited to up to $600 per claim.

You can learn more about the card in our Wells Fargo Active Cash review.

Intro Balance Transfer APR
0% intro APR for 15 months from account opening on qualifying balance transfers
Intro Purchase APR
0% intro APR for 15 months from account opening
Regular APR
20.24%, 25.24%, or 29.99% Variable APR
Balance Transfer Fee
up to 5%, min: $5
2%
Earn unlimited 2% cash rewards on purchases

The Wells Fargo Active Cash is one of the best credit cards available. It earns a flat 2% cash rewards rate for purchases, has no annual fee and comes with an introductory APR offer on purchases and qualifying balance transfers. Additionally, it includes cell phone protection against damage or theft so long as you pay your monthly phone bill with the eligible card. When filing a claim, you’ll need to send proof that you paid the previous month of cell phone service with the card.

There’s a $25 deductible per claim for repair or replacement, and you can make a maximum of two claims per 12-month period. Maximum coverage annually is $1,200, so you’re limited to up to $600 per claim.

You can learn more about the card in our Wells Fargo Active Cash review.

Intro Balance Transfer APR
0% intro APR for 15 months from account opening on qualifying balance transfers
Intro Purchase APR
0% intro APR for 15 months from account opening
Regular APR
20.24%, 25.24%, or 29.99% Variable APR
Balance Transfer Fee
up to 5%, min: $5
2%
Earn unlimited 2% cash rewards on purchases
9.5/10
CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
Intro Offer
$200 Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.
Annual Fee
$0
Rewards Rate
1% – 5% 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Enjoy new 5% categories each quarter!; 5% cash back on travel purchased through Chase Travel℠; 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service; Unlimited 1% cash back on all other purchases.
Rec. Credit Recommended Credit: A credit score is used to indicate an applicant’s credit worthiness and may provide guidance about account eligibility. It does not necessarily guarantee approval for any financial product.
670 – 850 Good – Excellent
APR
20.49% – 29.24% Variable

Few credit cards reward you as highly for a large spectrum of purchase types as the Chase Freedom Flex℠*. In addition to cash-back categories that change quarterly, you can earn rewards for travel booked through Chase’s travel portal, and earn rewards on static categories including restaurant and drug store purchases.

The Freedom Flex provides cell phone coverage against covered theft or damage of up to $800 per claim with a maximum of $1,000 annually. It has a $50 deductible per claim you’ll need to meet, and you can file two claims per year. You’ll need to pay your cell phone bill with the card -- you’re eligible for coverage on the first day of the calendar month following your first bill payment.

You can learn more card details in our Chase Freedom Flex review.

Intro Balance Transfer APR
0% Intro APR on Balance Transfers for 15 months
Intro Purchase APR
0% Intro APR on Purchases for 15 months
Regular APR
20.49% – 29.24% Variable
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
5%
5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Enjoy new 5% categories each quarter!
5%
5% cash back on travel purchased through Chase Travel℠
3%
3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service
1%
Unlimited 1% cash back on all other purchases.

Few credit cards reward you as highly for a large spectrum of purchase types as the Chase Freedom Flex℠*. In addition to cash-back categories that change quarterly, you can earn rewards for travel booked through Chase’s travel portal, and earn rewards on static categories including restaurant and drug store purchases.

The Freedom Flex provides cell phone coverage against covered theft or damage of up to $800 per claim with a maximum of $1,000 annually. It has a $50 deductible per claim you’ll need to meet, and you can file two claims per year. You’ll need to pay your cell phone bill with the card -- you’re eligible for coverage on the first day of the calendar month following your first bill payment.

You can learn more card details in our Chase Freedom Flex review.

Intro Balance Transfer APR
0% Intro APR on Balance Transfers for 15 months
Intro Purchase APR
0% Intro APR on Purchases for 15 months
Regular APR
20.49% – 29.24% Variable
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
5%
5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Enjoy new 5% categories each quarter!
5%
5% cash back on travel purchased through Chase Travel℠
3%
3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service
1%
Unlimited 1% cash back on all other purchases.
6.5/10
CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
Intro Offer
Earn 100,000 bonus points Earn 100,000 bonus points after you spend $8,000 on purchases in the first 3 months from account opening.
Annual Fee
$95
Rewards Rate
1x – 3x Earn 3 points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year; Earn 1 point per $1 on all other purchases–with no limit to the amount you can earn
Rec. Credit Recommended Credit: A credit score is used to indicate an applicant’s credit worthiness and may provide guidance about account eligibility. It does not necessarily guarantee approval for any financial product.
670 – 850 Good – Excellent
APR
21.24% – 26.24% Variable

The Ink Business Preferred is a good option for traveling business owners. It has strong redemption options coupled with a rewards program that covers some popular business expenses including shipping and internet and cable services.

Included among its travel protections is cell phone coverage against theft and damage. You can make up to three claims annually with up to $600 in coverage per claim and max coverage of $1,800 per year. However, there is a $100 deductible per claim, which is higher than the other two consumer options featured here. According to the benefit terms, any cell phone on the bill you pay with your card is eligible for coverage.

You can learn more card details in our Ink Business Preferred review.

Intro Balance Transfer APR
N/A
Intro Purchase APR
N/A
Regular APR
21.24% – 26.24% Variable
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
3x
Earn 3 points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year
1x
Earn 1 point per $1 on all other purchases–with no limit to the amount you can earn

The Ink Business Preferred is a good option for traveling business owners. It has strong redemption options coupled with a rewards program that covers some popular business expenses including shipping and internet and cable services.

Included among its travel protections is cell phone coverage against theft and damage. You can make up to three claims annually with up to $600 in coverage per claim and max coverage of $1,800 per year. However, there is a $100 deductible per claim, which is higher than the other two consumer options featured here. According to the benefit terms, any cell phone on the bill you pay with your card is eligible for coverage.

You can learn more card details in our Ink Business Preferred review.

Intro Balance Transfer APR
N/A
Intro Purchase APR
N/A
Regular APR
21.24% – 26.24% Variable
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
3x
Earn 3 points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year
1x
Earn 1 point per $1 on all other purchases–with no limit to the amount you can earn
8/10
CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
Intro Offer
Earn 80,000 points Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership.
Annual Fee
$695
Rewards Rate
5x – 5x Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year.; Earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
Rec. Credit Recommended Credit: A credit score is used to indicate an applicant’s credit worthiness and may provide guidance about account eligibility. It does not necessarily guarantee approval for any financial product.
670 – 850 Good – Excellent
APR
See Pay Over Time APR

The Platinum Card from American Express* features one of the largest collections of annual credits of any card. It also carries one of the highest annual fees. As such, you’ll want to make sure the card matches your travel and spending habits to justify the cost. If you can’t use all it has to offer, it might not be the card for you.

Included in its wide array of perks is cell phone protection**. Pay your cell phone bill with the card to get coverage against damage and theft -- you’ll get two claims per year, each up to $800 with a $50 deductible. It’s also one of the only coverage plans that will reimburse you for the cost of repairing a cracked screen.

You can learn more card details in our The Platinum Card from American Express review.

Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more.

Intro Balance Transfer APR
N/A
Intro Purchase APR
N/A
Regular APR
See Pay Over Time APR
Balance Transfer Fee
N/A
5x
Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year.
5x
Earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more

The Platinum Card from American Express* features one of the largest collections of annual credits of any card. It also carries one of the highest annual fees. As such, you’ll want to make sure the card matches your travel and spending habits to justify the cost. If you can’t use all it has to offer, it might not be the card for you.

Included in its wide array of perks is cell phone protection**. Pay your cell phone bill with the card to get coverage against damage and theft -- you’ll get two claims per year, each up to $800 with a $50 deductible. It’s also one of the only coverage plans that will reimburse you for the cost of repairing a cracked screen.

You can learn more card details in our The Platinum Card from American Express review.

Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more.

Intro Balance Transfer APR
N/A
Intro Purchase APR
N/A
Regular APR
See Pay Over Time APR
Balance Transfer Fee
N/A
5x
Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year.
5x
Earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more
6.5/10
CNET Rating CNET rates credit cards by comparing their offers to those of their categorical competitors. Each card is individually evaluated through a formula which reflects the standards and expectations of the contemporary market. Credit card issuers have no say or influence in our ratings. How we rate credit cards
Intro Offer
75,000 miles Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
Annual Fee
$395
Rewards Rate
2x – 10x Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel.; 5X miles on flights booked through Capital One Travel. ; 2 Miles per dollar on every purchase, every day
Rec. Credit Recommended Credit: A credit score is used to indicate an applicant’s credit worthiness and may provide guidance about account eligibility. It does not necessarily guarantee approval for any financial product.
800 – 850 Excellent
APR
19.99% – 29.99% (Variable)

The Capital One Venture X Rewards Credit Card* is another high-annual fee travel card, but it can be a rewarding pick for people who travel frequently. It too comes with a number of useful perks -- including an annual $300 travel credit on bookings made through Capital One Travel -- and cell phone protection against damage or theft.

Pay your phone bill with the card to be eligible for coverage. You get a maximum of two claims per year up to $800 per claim with a maximum coverage amount of $1,600 annually and a $50 deductible per claim.

You can learn more card details in our Venture X card review.

Intro Balance Transfer APR
N/A
Intro Purchase APR
N/A
Regular APR
19.99% – 29.99% (Variable)
Balance Transfer Fee
$0 at the Transfer APR, 4% of the amount of each transferred balance that posts to your account at a promotional APR that Capital One may offer to you
10x
Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel.
5x
5X miles on flights booked through Capital One Travel.
2x
2 Miles per dollar on every purchase, every day

The Capital One Venture X Rewards Credit Card* is another high-annual fee travel card, but it can be a rewarding pick for people who travel frequently. It too comes with a number of useful perks -- including an annual $300 travel credit on bookings made through Capital One Travel -- and cell phone protection against damage or theft.

Pay your phone bill with the card to be eligible for coverage. You get a maximum of two claims per year up to $800 per claim with a maximum coverage amount of $1,600 annually and a $50 deductible per claim.

You can learn more card details in our Venture X card review.

Intro Balance Transfer APR
N/A
Intro Purchase APR
N/A
Regular APR
19.99% – 29.99% (Variable)
Balance Transfer Fee
$0 at the Transfer APR, 4% of the amount of each transferred balance that posts to your account at a promotional APR that Capital One may offer to you
10x
Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel.
5x
5X miles on flights booked through Capital One Travel.
2x
2 Miles per dollar on every purchase, every day

How cell phone protection works

The most important thing to remember is to pay your cell phone bill with your card. Otherwise, you won’t be able to take advantage of this benefit.

If your phone is stolen or damaged -- and the issue is covered by your card’s cell phone protection -- you’ll file a claim to report the issue and begin the process of receiving your rebate.

To file a claim, contact your card issuer by phone. For Chase, you can file a claim with Mastercard online at mycardbenefits.com.

Each card issuer may require different documents to file a claim, but for the most part, you’ll need to submit copies of your phone bill showing you paid with your card, a copy of the device summary page from your wireless bill, an itemized repair estimate or store receipt for the replacement phone and, if your phone was stolen, a copy of the police report.

Only damage caused involuntarily and theft is covered by most cell phone protection.

What isn’t covered by cell phone protection

If your phone is cracked, scuffed or worn, but still operable, cell phone protection likely won’t reimburse you for a repair or new phone. If your cell phone was purchased for resale or for professional or commercial use, it may not be eligible for coverage unless you have a business credit card.

If your cell phone was stolen but you didn’t file a police report or have evidence it was taken, you likely won’t be able to get reimbursement for a replacement. If your phone was confiscated by any government, public authority or customs official, it also won’t be eligible for coverage either.

Most cell phone protections do not cover damage from acts of nature like floods, hurricanes and earthquakes. For Wells Fargo, you’ll want to file a claim within 120 days of the phone breaking or being stolen. For Chase, you’ll need to move a little faster -- you’ll have 90 days to file a claim. Capital One gives you even less time: 60 days to file a claim.

The bottom line

Cell phone protection can offer you peace of mind -- and save you the cost of replacing or repairing your phone if it’s damaged or stolen. In most cases, you’ll just need to pay your cell phone bill with the card and meet your deductible to qualify. But each credit card has its own rules and  coverage requirements. Make sure you review your card’s benefits guide to understand how your cell phone protection plan works.

*All information about The Platinum Card from American Express, Chase Freedom Flex and Capital One Venture X Rewards Credit Card has been collected independently by CNET and has not been reviewed by the issuer.

**Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

The editorial content on this page is based solely on objective, independent assessments by our writers and is not influenced by advertising or partnerships. It has not been provided or commissioned by any third party. However, we may receive compensation when you click on links to products or services offered by our partners.

Evan Zimmer has been writing about finance for years. After graduating with a journalism degree from SUNY Oswego, he wrote credit card content for Credit Card Insider (now Money Tips) before moving to ZDNET Finance to cover credit card, banking and blockchain news. He currently works with CNET Money to bring readers the most accurate and up-to-date financial information. Otherwise, you can find him reading, rock climbing, snowboarding and enjoying the outdoors.