"We are aware some players have experienced performance issues while playng XCOM 2," Community Manager Dave Hinkle said on the 2K forums. "We are looking into them and gathering more information from users.
"We want everyone to have the best experience possible, and will continue supporting the title with upcoming patches."
Since its launch on February 5, players have reported drops in frame rate, stutters and stalls, particularly during cinematic moments or when the camera moves around the battlefield.
In the meantime, 2K has referred players to the FAQ on common issues. Take a look at it here.
In GameSpot's XCOM 2 review, Mike Mahardy noted there were "some performance issues during cinematic moments." These problems weren't severe enough to impact the overall experience, however, and the sequel earned a 9/10.
For more on XCOM 2, check out our feature examining how developer Firaxis Games took the critically acclaimed XCOM: Enemy Unknown and crafted a superior sequel.