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WhatsApp no longer supports BlackBerry and Windows Phone

You'll need to upgrade if you want to keep using the messaging platform.

Abrar Al-Heeti Technology Reporter
Abrar Al-Heeti is a technology reporter for CNET, with an interest in phones, streaming, internet trends, entertainment, pop culture and digital accessibility. She's also worked for CNET's video, culture and news teams. She graduated with bachelor's and master's degrees in journalism from the University of Illinois at Urbana-Champaign. Though Illinois is home, she now loves San Francisco -- steep inclines and all.
Expertise Abrar has spent her career at CNET analyzing tech trends while also writing news, reviews and commentaries across mobile, streaming and online culture. Credentials
  • Named a Tech Media Trailblazer by the Consumer Technology Association in 2019, a winner of SPJ NorCal's Excellence in Journalism Awards in 2022 and has three times been a finalist in the LA Press Club's National Arts & Entertainment Journalism Awards.
Abrar Al-Heeti
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You may have to get a new device if you want to keep using WhatsApp.

Stephen Shankland/CNET

Messaging platform WhatsApp has ended support for older phone operating systems including Windows Phone 8, BlackBerry OS and BlackBerry 10.

"These platforms don't offer the kind of capabilities we need to expand our app's features in the future," the company said in a support note. "If you use one of these affected mobile devices, we recommend upgrading to a newer OS version, or to a newer Android running OS 4.0+, iPhone running iOS 7+, or Windows Phone 8.1+ so that you can continue using WhatsApp."

The move is a testament to BlackBerry and Microsoft's inability to make much of an impact in today's smartphone market. China-based TCL took over the BlackBerry brand in 2016, and Microsoft has largely stepped out of the market.

WhatsApp says it's not possible to transfer chat history between platforms, but you can attach your chat history to an email. 

The company informed users of the decision to stop supporting certain systems back in February 2016. 

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