Time Warner Cable experiences outages in NYC
Caroline McCarthy Former Staff writer, CNET News
Caroline McCarthy, a CNET News staff writer, is a downtown Manhattanite happily addicted to social-media tools and restaurant blogs. Her pre-CNET resume includes interning at an IT security firm and brewing cappuccinos.
Many a New York City resident woke up this morning to find that not only were they unable to access their Internet service, but that neither could their neighbors. That's because local cable behemoth Time Warner has been experiencing outages in their high-speed Internet and digital telephone service throughout Brooklyn, Queens, and Manhattan for the past few hours.
A statement from the cable company assures that technicians are doing everything they can and that frustrated customers are encouraged to not try resetting their modems.
UPDATE: As of 9:40 AM Eastern time, the problem appears to be subsiding.