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The real deal about Microsoft

A reader writes that a company that has been found to be a monopoly cannot operate in an insensitive way.


The real deal about Microsoft

In response to the Nov. 6 column by Neal Goldman, "Microsoft: Conspiracy theory vs. reality:"

This was a very interesting article, and I applaud your attempt to bring a reasonable voice to the situation. However, you may have erred on a few points.

As a monopolist (let's not debate that since the judicial system has declared it so), Microsoft can no longer operate in the way you suggest it does. I work for a large electronic publishing firm, with over 30,000 employees, yet we receive regular guidance from management concerning anti-competitive behavior. And we're not even labeled a monopoly. Yes, the day-to-day running of a business requires focus on internal execution and strategy, but a company that has been found to be a monopoly cannot operate in an insensitive way. It must educate middle and lower management about what sort of behavior is appropriate, and what is not.

Unfortunately, Microsoft senior management's open defiance sets a tone for lower-echelon management that can't be good. Until this attitude is corrected, and senior management begins to accept the fact that Microsoft is not above the law, the problems will surely continue.

Intuit hasn't entirely held Microsoft at bay. Had the software giant gotten its way, Quicken would be just a part of Microsoft Money at this point. The only reason it didn't happen is because the U.S. government stepped in.

Marcus Mullins
Dayton, Ohio