The new strategy under the Sun
CEO Scott McNealy discusses his company's attempts to outdo Microsoft and IBM, as well as his attitude toward open source and Sun's latest round of layoffs.
His company, a darling during the Internet bubble, has been hit hard by the technology market collapse that followed. On Thursday, Sun announced its third round of layoffs in just under two years.
But McNealy is playing the hand dealt him. He has acquiesced to the popularity of Linux, even while casting doubt on its intellectual property purity. He has accepted Intel's and Advanced Micros Devices' x86 processors into Sun's product line, though chiefly as a strategy to boost the company?s Solaris operating system.
At this week's SunNetwork conference in San Francisco, Sun introduced Java Enterprise System, code-named Orion. It's a collection of server software he hopes will convince customers that it's better to buy integrated collections of hardware and software rather than bits and pieces. It's a gamble, but one that could pay handsome dividends if it works. CNET News.com sat down with McNealy at the close of the conference to get an update on his thinking.
Q: How has Sun's mission changed over the last year or two?
A: The mission is the same as it's been, to solve complex network computing
problems.
What's changed in how you're going about it, then?
We are moving through the hierarchy of enlightenment. Call it "McMaslow's
hierarchy of IT enlightenment" to self-actualization, where you just use the
stuff in the same way you just use telephone switches and you just use nuclear
power plants and you use the Hoover Dam, without having to know how to work it.
McNealy defends value of IT in business Scott McNealy, CEO, Sun Microsystems |
However, with Sun's software strategy, with what was Sun ONE and is now the Java
Enterprise System, Sun hasn't been terribly successful in getting that to catch
on as piece parts against the other piece parts from competitors. What do you do
if your piston rings are not popular, or not good?
You sell them the car. How popular are the BMW piston rings?
Presumably they're good enough.
We've got a way more than good enough J2EE (Java 2 Enterprise Edition) app
server. We've got the best directory out there. We've got the best Web server
out there. We've got hundreds of millions of people using our mail. We've got
the highest-performance Solaris-based file system with the LSC technology that
we bought. We've got Sun Cluster as the best clustering environment out there.
You put all this stuff together with the car, and all the sudden we've got a very compelling environment. The piano player comes with the movie, now. If you don't like it, you can still turn the sound off and put your own piano player in there. We don't recommend it, and most people don't do that.
So if the individual parts are really good now, how come people didn't buy them,
say, a year ago?
Because we were late with a J2EE app server. We didn't have the services
organization to integrate it with all the other pieces. Instead, we hired more
engineers to do the integration in the labs. So in some sense, we didn't have
first-mover advantage, but we're going to come through and basically change the
game on the folks. We don't think directory is an industry; we think it's a
feature.
When Sun started, it was the original open-source company (with Berkeley Unix).
By trying to embrace open source and evolve what you are doing, are you
returning more to your roots?
Open source doesn't matter. It doesn't matter where the bits came from. It
matters if it has open interfaces, if it interoperates. You only care: Does it
fit in, does it plug in, does it interoperate, does it plug and play?
Actually, the scary part about open source is you don't know where the code came from because nobody will indemnify it. And so we use open source as a technology company to build systems. You saw us build Mad Hatter (Sun's Linux desktop software) almost entirely out of open-source components. You shouldn't try this at home, because you don't have an intellectual property arsenal to fight a SCO (Group) or a Microsoft or somebody else if they came after you, and as a media company you can't ignore copyright. Whereas we can give you software indemnification. We can give you worldwide service and support. And we'll promise you quarterly upgrades of the technology with full integration with the rest of the environment.
Open-sourcing Windows, where Microsoft doesn't give you licenses to the API (application programming interface), will not create multiple sources and will not lower the cost. It is way more important to have open interfaces, even if you have proprietary implementations.
It's been more than a year since Ed Zander (Sun's former president and chief
operating officer) left the company.
Who? (Laughs.)
Do you need a separate president and COO?
I believe organizations are much more effective with flatter org charts.
But generally you want somebody who could step in and take over in an emergency.
I've got 13 people reporting to me, any one of which could step in and take over
in an emergency. The beauty of it is I've got more to choose from because I've
got 13 folks who are there, who are at staff (meetings), who are watching the
movie, who know what's going on, who have access to all the information. And we
have one level less of indirection. When I say I want to do this, it doesn't go
to that person who whispers it to the next person. David Yen (Sun's executive
vice president of processors) used to report to (John) Shoemaker who used to
report to Zander who used to report to me. Now he reports directly to me. It's a
way more balanced way of operating.
But with 13 people who all think they're in charge...
They all have very clear charters.
I'm saying if one of them had to step in...
So we'll have the Alexander Haig thing: "I'm in charge!" (Laughs.)
I've got a very clear statement to my board of what I think should happen if I get run over by a truck. It's up to the board to decide what to do if something happens to me. All that corporate governance and succession planning is very well documented and very well understood and very well laid-out in this company. And by the way, all that succession planning we went through a year-and-a-half ago was very well planned. It was planned a year-and-a-half in advance.
Regarding the most recent batch of targeted layoffs, as opposed to the broader
layoffs in October 2001 and October 2002, there are some who criticized Sun for
not cutting more deeply earlier, saying if you had cut more then you wouldn't
have had to cut as many now. Do you agree?
I don't really understand where they have that perspective because they aren't
in there doing the product strategy meetings. They have no idea what our product
life cycles are, they have no idea where we are in our IT programs...There are a
lot of people out there who are flat-out guessing.
Open source doesn't matter. It doesn't matter where the bits came from. |
N1 obviously is an important part of your holistic strategy to sell customers
complete systems rather than piece parts. To build N1, you've acquired
Terraspring, Pirus Networks and, most recently, CenterRun. Do you now have the
intellectual property to build out the full version of N1 or do have to acquire
more?
We're throwing other technologies into there. It's all the systems management
software that we have on our E15K and 6800 line. What that software does is
virtualize and provision the resources inside of the server. Now we're just
going to virtualize and provision the stuff outside the server too. We're using
Solaris technology, we're using GridWare technology, we're using Jini lookup and
discovery technologies. We're using Jxta in the Mad Hatter product for
peer-to-peer. All these pieces get built up. Sun Cluster is a whole methodology
we'll building into the N1 environment. There are pieces that are missing that
we'll invent and/or acquire from the outside.
We'd probably prefer to buy pieces where possible because you take a lot of the engineering risk out and we've got a lot of cash. But there's a lot of times we have to go do it ourselves.
There are a lot of technologies in your vision, like RFID tags...
Cameras, sensors.
You talked today about having a camera in your child's classroom. Are there any
privacy drawbacks we should worry about? You said at one point, perhaps somewhat
flippantly, "You have no privacy. Get over it."
Absolute anonymity breeds irresponsibility. Audit trails and authentication provide a much more civil society. |
Absolute anonymity breeds irresponsibility. Audit trails and authentication provide a much more civil society. I'm just a total believer in that. That's not what the ACLU might argue, but I fear the bad guys more than I fear my government.
What's the most useful task you can do with your $5.7 billion in cash reserves...
Tell everybody on the planet about it.
...besides using it as a marketing ploy to assure people you're going to be
around a long time.
Let me tell you why it's important. IBM is no longer under the consent decree
where they were not allowed to financially trash-talk their competitors. IBM is
running all over the planet saying Sun's not viable and trash-talking us from a
financial perspective.
I need that war chest. I like our cash position better
than IBM's. Our net cash position--take cash minus debt, and pension obligations
and see who has a better cash position. You decide. But I think it's very
important to be able to respond to the unconstrained IBM trash-talking out there
around our financial position.
But are you going to use that?
We are. We bought LSC, Highground, Afara, Pirus, CenterRun, Terraspring, Pixo.
We made a lot of wonderful acquisitions that are part of the Lego building
blocks that are part of the "Big Frigging Webtone Switch." Only we're trying not
to do too many more Cobalts where we use overinflated stock to buy overinflated
companies.
Will there come a point where the x86 version of Solaris is going to outship
Linux?
I can't make predictions.
The software makers seem to be writing to Linux.
They're writing to Java. And most of the applications written to Linux are
running on the app server in Java. You don't write to the operating system
anymore because then it's stuck on that OS. You want to write it to the Java
level of abstraction because then it runs on the smart card, it runs on the
set-top box, it runs on the game machine, it runs on multiple versions of Unix,
it runs on multiple versions of Linux, it runs on Mac, it runs on every server
running J2EE on the planet. The kernel doesn't matter.
So Oracle, Veritas, BEA Systems, SAP--those companies are writing to the Java standard?
I don't think so.
There's the Web services stack, and to me, there's going to be two, probably
three long-term. There's the IBM Web services stack, there's the Microsoft Web
services stack, and then there's the Solaris-Sun Web services stack, which we
just announced, with the most aggressive pricing. It isn't checkmate, maybe, but
it's check. We got their king lined up, and right now it's with a pawn. We're
not risking a queen going after these things! We're risking very low-revenue
part of our business model. I'm not sticking my queen out there to go get nailed
out there in the open.
What's your queen? Solaris?
The queen is our systems. Our servers.
You guys have let x86 servers into the fold, so is there a point in having
UltraSparc that overlaps?
Because you write to the Web services environment, the kernels don't
matter--that's why we can do Linux and Solaris--and the microprocessor
instruction set doesn't matter. We can use different microprocessors to run our
code. In building our Big Frigging Webtone Switch, there (are) horizontal loads, and
there (are) vertical loads, that all have different needs in terms of floating point
(math calculations), throughput, watts, retry features, scalability,
performance. So what we're doing is growing our chip design investment. David
Yen--his R&D is growing faster than any part of the company. But he's picking
spots in a more focused way. And we're doing things that Intel isn't doing or
AMD isn't doing.
You guys are now saying you'll run your customers' data centers remotely.
We won't run their data centers. We'll operate their equipment. It's a subtle difference. IBM wants to own the data center, wants to own the bricks and
mortar. We don't want to own the asset. We just want to operate our equipment
for you, remote controlled--and provide the upgrades, do the dynamic
reconfiguration, offline a disk drive. And then you can run the data center
itself. You can hire (Electronic Data Systems) or (Computer Sciences) to run the data center for you. The last choice
would be (Hewlett-Packard) or IBM. Or you can go to a service provider like a Cable and
Wireless or an AT&T who'll actually operate the data center for you and
connect it to the network.
This is what's intriguing. In the past where you've said you aren't going to
compete with your business partners. It seems like you are getting into it now.
No. EDS wants us to go do this. We're not competing. We're a subcontractor to
them in this model, and giving them better service and support on our equipment.
They have a heck of a time keeping up with our next revs of software, our
patches, our new security upgrades. We don't want to own the data centers. We
don't want to host these thing--that's the EDS play. Then they do all the
software integration and pieces we don't do. They do desktop maintenance. We
don't want to do that. We just want to do remote control of the actual piece of
equipment. It's very complementary. They're screaming at us to go do it for
them.