A major fault in a Telstra cable left people in NSW, Victoria and WA with only "intermittent" access to make emergency calls on Friday morning.
But while Telstra initially blamed the outage on a cable cut caused by an "unknown party", technicians later discovered the outage was caused by a lightning strike and a resulting fire in a cable pit.
The damage occurred in a cable pit east of Orange in central western NSW (about three hours west of Sydney), but had knock on effects across the state and the rest of the country.
Telstra first detected the problem shortly after 2 a.m. on Friday morning, before routers affected by the outage were brought back online at 4:50 a.m. and services began returning to normal.
The ABC reports some calls were getting through across NSW, Victoria and WA. Queensland and South Australian emergency services reported calls were coming through to their services without any issue.
It's the second major outage for Telstra this week, after a technical issue with an exchange in Melbourne left many Telstra customerson Wednesday. NSW Police also advised customers during that outage they may have difficulty making emergency calls.
The outage double whammy this week also echoes Telstra's woes in 2016 whenin as many months left the telco apologising to customers and to make up for the problems.
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