X

Study says camera phones are underused

Study says camera phones are underused

Kent German Former senior managing editor / features
Kent was a senior managing editor at CNET News. A veteran of CNET since 2003, he reviewed the first iPhone and worked in both the London and San Francisco offices. When not working, he's planning his next vacation, walking his dog or watching planes land at the airport (yes, really).
Kent German
Though camera phones now dominate the cell phone market, I've always wagered that most people don't know how to take full advantage of their functionality. So I wasn't surprised when the NPD Group published a study this week that said most camera phone users don't do much with their shots besides take them.

According to the study of 8,000 adults, 20 percent report sending pictures wirelessly, while more than 80 percent leave their shots on the phone. Moreover, 6 out of 10 users aren't sure what their carrier charges to send a picture message. On the other hand, 73 percent of participants say they are satisfied with owning a camera phone. Since the inception of camera phones a few years ago, carriers have pushed them aggressively because of the added revenue that sharing pictures can create. But I think it's clear that carriers don't do a good job educating users on all the features a camera phone can have or what those features cost. And I'm sure most people stave off the high fees by avoiding sending pictures altogether.