Study: Enterprise search is lame
Survey by research firm AIIM finds that people have a hard time doing their jobs in part because of the difficulty of finding company information online.
- Shankland covered the tech industry for more than 25 years and was a science writer for five years before that. He has deep expertise in microprocessors, digital photography, computer hardware and software, internet standards, web technology, and more.
It may be the Google era on the Internet, but when it comes to finding company information that employees need to do their jobs, it's barely even the CompuServe era.
That, more or less, is what research firm AIIM found in a study that surveyed more than 500 businesses in May about the "findability" of information.
In the study, 49 percent agreed that it's hard to find information they need, and 69 percent said less than half of their employer's information is searchable online.
Enterprise search technology is widely available, so the issue lies more with corporate priorities than with the state of the art, AIIM said in the study, announced Tuesday.
